Gregory Thompson Email & Phone Number

Portland, ME, US

Leesburg, Virginia, United States

• As a member of the IRS WINOS team reasonable for migrating all Windows based server to the next OS. My responsibilities included:
• Work with the IRS integrated team to support the Windows Server Migration project that included identifying servers to be migrated, application review, and planning
• Research technologies related to server migration and developed technology planning.
• Worked with IRS application owners in Mitigating any roadblocks to a successful server migration.
• Managed 40 project migrations simultaneously, each with a different timeline.
• Scheduled weekly meetings with application owners to assess their progress.

Alexandria, VA

Alexandria, Virginia

• Working with a team to upgrade 7,000 Windows 2003 servers to Windows Server 2008, 2012 for a major government agency.Major Projects: Upgrade of Windows Server 2003 to Windows Server 2008, Windows Server 2012.
• Work with the integrated team to support the Windows Server Migration project that includes identifying servers to be migrated, application review, and planning
• Research technologies related to server migration and develop technology planning.
• Server build team: worked on a team that builds Windows servers from VM images.
• Tiger Team: To help facilitate the retirement of Windows 2003, the Tiger Team would identify and contact the project POC to assist in the retirement of the servers with in a project.
• Server retirement team: Follow client mandated procedures for the retirement of windows servers.

Adelaide, Australia

• Provided Senior level support to Manage, Trouble Shoot and configure the following: Windows/AD issues (3rd Level support), VM servers, Firewalls, Windows server 2008/2012, Windows SBS server, DNS, DHCP, TCP, and.
• Setup and configured Cisco switches
• Provided SharePoint administration and design support
• Setup Microsoft OneDrive for clients
• Implemented projects within design documentation

Adelaide, Australia

• Part of the team that supports over 500 Wintel servers which includes a Citrix farm of over 150 servers for a major bank.Major Projects: VMware updates: VMware vSphere Update Manager to check compliance and download.
• Managing the daily 3 level tickets
• Evaluating each ticket and assigning it to the appropriate resource on the team
• Represent the team in daily DSDR meetings where the client would discuss any high severity incidents, manage those incidents for the team to ensure all incident reports were submitted on time to the client
• Attend all Change Management meetings and present changes if a team member was unable to represent the change for themselves Responsibilities included:
• Trouble Shoot Citrix servers

Adelaide, Australia

• Part of the team that supports over 100 Wintel servers which includes a Citrix farm of over 50 servers. Major Projects:Barracuda Web Filter: After working with venders to get evaluation equipment, I was able to access.
• Work with the Solutions Architect to design and Implement projects as needed
• Trouble Shoot Windows/AD issues (3rd Level support)
• VM servers
• Citrix 5.0 administration/server support
• Barracuda Web filter design, administration and support.

Adelaide, SA

• Responsibilities included:
• Trouble shoot Windows/AD issues
• Evaluating Windows 2008 firewall.
• Part of the migration team from WSUS to SCCM. Took Over SCCM duties when team member left
• SAV enterprise
• Create new VM servers/ physical to VM migration

Adelaide, Australia

• Responsibilities included:
• Implementation of projects as specified within design documentation
• WSUS update from 2.0 to 3.0
• SQL update to 2005
• Symantec to McAfee Epolicy migration for Windows and Novell Servers
• HPSIM upgrade to 5.2

Adelaide, Australia

• Solutions Architect for the South Australia governmentSnr Infrastructure Specialist /Solutions Architect (Contractor)Adelaide, SALeads and coordinates the design, development, implementation support and optimization of.
• Develop technical solutions with Windows 2000/2003 Active Directory and Novell / eDirectory operating systems.
• Management of relationships with clients, vendors and various EDS teams
• Third level engineering support for Windows 2000/2003 and Novell Netware operating systems.
• Researches, evaluates and stays current on emerging tools, techniques and tecnologies.
• Creates systems infrastructure portions of information/technology plans based on an understanding of the customer's organizational strategic direction, technical context and business needs

New York, New York

• Consulting for IBM Global service at NYU/Mount Sinai HospitalWorking as part of the Wintel Team (Intel based OS)Responsibilities included:
• Part of a team that managed over 550 Intel based servers in a 12,000-user hospital.
• Provided server based hardware support on Compaq, IBM and Dell product lines. Managing the Novell 3.X, 4.X, 5., 6.0, 6.5 and Microsoft NT, 2000/2003 servers.
• Setup and monitored McAfee Epolicy to centrally manage/monitor the virus updates on all Windows and Novell servers.
• Worked with McAfee to quickly spot, analyze and remove virus outbreaks, thereby reducing downtimes. Project management:
• Worked with IBM’s SDM (Service Delivery Managers) on different projects i.e. planning server moves/installing new servers.

Education record

Bachelor Of Arts (B.A.), Commercial And Advertising Art