Aquatic Facility Supervisor
Current• Certified under Red Cross to train lifeguards• Developed lesson plans and instructed lifeguards, as well as potential lifeguards, in life-saving techniques and professional work behavior• Conducted interviews and shared responsibility for hiring and reviews of employees• Conducted trainings in ActiveNet, safety procedures, and customer service standards• Scheduled and modified assignments for employees via When to Work website• Monitored and addressed attendance and performance issues while maintaining safety standards set by city and state regulations• Excelled at dealing with high stress situations involving customer service issues as well as medical emergencies • Assisted with organizing recreational events and career fairs• Reviewed and modified Employee time cards