Gregory Demarco Email & Phone Number

Raleigh North Carolina

Project manager for interdisciplinary teams. Plan activities aimed at improving the hospital's performance in operations or clinical quality. Establish performance targets. Identify opportunities for improved performance; analyze data to identify adverse trends and/or undesirable performance. Utilize performance improvement techniques and methodologies. Design and implement strategies for enhanced performance. Evaluate effectiveness of improved strategies through sustained monitoring of… Show more Project manager for interdisciplinary teams. Plan activities aimed at improving the hospital's performance in operations or clinical quality. Establish performance targets. Identify opportunities for improved performance; analyze data to identify adverse trends and/or undesirable performance. Utilize performance improvement techniques and methodologies. Design and implement strategies for enhanced performance. Evaluate effectiveness of improved strategies through sustained monitoring of performance. Contribute to the establishment of performance improvement priorities for departments, functional units and for the organization as a whole. Support organizational efforts to maintain compliance with regulations and accreditation standards. Monitor compliance through formal and informal processes. Recognize opportunities for improving compliance. Design and implement strategies for enhancing compliance. Evaluate effectiveness of improvement strategy through sustained monitoring of performance. Increase organizational understanding of performance improvement methodologies and principles and compliance through the support of and participation in formal and informal professional development activities. Produce reports and presentations on performance improvement and compliance. Strategic planning related to human resource and fiscal resource management. Show less

Regional Satellite Communications Support Center - West

Actively managed user access to contracted commercial fleet of 120+ satellites supporting global 24/7 missions. Responsible for monitoring, overseeing, and verifying accuracy of transmission plans and satellite line-ups as well as monitor communication status for multiple task orders. Coordinated speedy resolution of anomalies and Electro-Magnetic Interference (EMI) through identification of interruption source and coordinated restoration of services. Generated reports, tracked, and compiled… Show more Actively managed user access to contracted commercial fleet of 120+ satellites supporting global 24/7 missions. Responsible for monitoring, overseeing, and verifying accuracy of transmission plans and satellite line-ups as well as monitor communication status for multiple task orders. Coordinated speedy resolution of anomalies and Electro-Magnetic Interference (EMI) through identification of interruption source and coordinated restoration of services. Generated reports, tracked, and compiled summaries of outages for trend analysis and contract adherence. Provided worldwide situational awareness to DoD for both Fixed Satellite Services and Mobile Satellite services. Processed validated Satellite Access Requests (SARs) for commercial SATCOM mission requirements. Interfaced with local customer to help analyze, define, and process their commercial satellite communications requirements. Recommended how to implement solutions that best meet overall operational requirements while achieving maximum interoperability and efficiency among DoD C3I, Communications, and Combat, Combat Support, and Combat Service Support systems. Assisted in the analysis and development of plans and strategies for enterprise network management. Show less

Englewood, Co

Responsible for supervising the day to day activities of a team of six engineers who plan and execute testing for existing and future commercial insertion platforms. Managed platform tests for future release to ensure correct functionality before operational deployment as well as patch testing to ensure production functionality across network prior to implementation. Responsible for maintaining nine test environment, troubleshooting, and working closely with business and operation teams.… Show more Responsible for supervising the day to day activities of a team of six engineers who plan and execute testing for existing and future commercial insertion platforms. Managed platform tests for future release to ensure correct functionality before operational deployment as well as patch testing to ensure production functionality across network prior to implementation. Responsible for maintaining nine test environment, troubleshooting, and working closely with business and operation teams. Sucessfully led 6 month test campaign for fully overhauled/upgraded system including new hardware, software, and circuits. Assisted operations with two day installation to minimize service disruption and resolve issues. Worked with developer team to design, test, and implement scripts to resolve local issues and expand capabilities. Show less

Global Satcom Support Center, Peterson Afb, Co

Led a six person team supporting 80 member operations staff. Manages all personnel programs associated with joint military, government civilian, and contractors. Responsible operating and maintaining 24/7 SATCOM (satellite communications) DoDIN (Department of Defense Information Networks) operations watch floor. Manages all aspects of SCIF (Sensitive Compartmented Information Facility) including facility maintenance, security programs including physical, personnel, industrial, and information,… Show more Led a six person team supporting 80 member operations staff. Manages all personnel programs associated with joint military, government civilian, and contractors. Responsible operating and maintaining 24/7 SATCOM (satellite communications) DoDIN (Department of Defense Information Networks) operations watch floor. Manages all aspects of SCIF (Sensitive Compartmented Information Facility) including facility maintenance, security programs including physical, personnel, industrial, and information, all IT and network infrastructure associated with three networks. Team leader builds, reviews, and coordinates Joint, COCOM (Combatant Command), and functional operational plans, directives, and instructions. Built and manages budget, GPC (Government Purchase Card) program, IT equipment maintenance. Drafted and instituted 25% cost savings equipment life cycle management program. Lead for exercise planning and SATCOM integration to plans and scenario development. Developed and recommended policy to ensure organizational strategies properly planned, programmed, executed and independently evaluated. Show less

Global Satcom Support Center, Peterson Afb, Co

Led 54 person operations cross functional staff providing 24/7 support to global military, strategic forces, government leaders, and international partners by allocating access to over 140 satellites comprising the DoD SATCOM enterprise. Managed 1,500 access requests and the successful resolution of 200 interference and technical related service interruptions. Satellite communications subject matter expert, provided daily global situation awareness reports on space systems and infrastructure to… Show more Led 54 person operations cross functional staff providing 24/7 support to global military, strategic forces, government leaders, and international partners by allocating access to over 140 satellites comprising the DoD SATCOM enterprise. Managed 1,500 access requests and the successful resolution of 200 interference and technical related service interruptions. Satellite communications subject matter expert, provided daily global situation awareness reports on space systems and infrastructure to higher headquarters. Participated in multiple collaboration forums providing DoD users and operations centers near real-time global situation awareness for satellites and gateways supporting operational missions. Built and presented to senior military and global command centers briefings on the status of SATCOM resources and users support. Directed defensive cyber operations and restoral measures in support of the SATCOM portion of the DoDIN. Coordinated mitigation efforts for SATCOM interruptions associated with outages, service interruptions, periods on non-disruption, and other incidents as required that impact SATCOM resources. Show less

Hurlburt Field, Fl

Managed 10 member team responsible for $27 million budget managing 59 global projects. Project Manager, drove IT planning to expand operations in the US, Europe, and the Pacific. Delivered cost savings solutions for quicker implementation. Project lead, found and implement cost saving technologies with reduced infrastructure and lower operation and maintenance overhead. Delivered cost savings initiatives including advanced cryptologic system that delivered access to SIPRNet requiring a fraction… Show more Managed 10 member team responsible for $27 million budget managing 59 global projects. Project Manager, drove IT planning to expand operations in the US, Europe, and the Pacific. Delivered cost savings solutions for quicker implementation. Project lead, found and implement cost saving technologies with reduced infrastructure and lower operation and maintenance overhead. Delivered cost savings initiatives including advanced cryptologic system that delivered access to SIPRNet requiring a fraction of the infrastructure. Planned, engineered, implemented Air Force Special Operations Command's first wireless network access for SIPRNet saving $100,000s in lieu of wired systems. Project leader for voice and radio over IP solution that provided real time voice, data, and video communications to inflight aircraft to and from anywhere around the world. Managed personnel hiring activities; drafted position description and performed hiring official duties for subject matter expert and management level employees. Led IT contingency planning for command headquarters; built and executed cold site test plan, validated program. Show less

Air Force Special Operations Command, Hurlburt Field, Fl

Senior Project Manager for $9 Million Air Operations Center installation, responsible for timely delivery of Command and Control, Intelligence, and planning IT systems. Successfully delivered IT solution that enabled command and control of 12,901 personnel, 189 aircraft and $4 Billion in assets around the world and directed the daily IT operations and maintenance. Collaborated on Information Assurance programs including the Certification and Accreditation of 1,100 associated systems and… Show more Senior Project Manager for $9 Million Air Operations Center installation, responsible for timely delivery of Command and Control, Intelligence, and planning IT systems. Successfully delivered IT solution that enabled command and control of 12,901 personnel, 189 aircraft and $4 Billion in assets around the world and directed the daily IT operations and maintenance. Collaborated on Information Assurance programs including the Certification and Accreditation of 1,100 associated systems and applications. Contract Officer's Representative and Quality Assurance Representative for $3 Million/27 contractor team supporting $6 Million in data network equipment for live and test networks. Built zero cost turnkey backup site leveraging misaligned Command IT resources, increased data network capability 10 fold. Show less

Designed, built and managed an $8 Million communications architecture providing secure and encrypted communications for 30 US teams spread across 13 provinces in remote and austere areas. Expertly led planning, resourcing, and installation of improved IT equipment that worked through next generation Improvised Explosive Devise protection systems ensuring secure voice and data communications while convoying. Additionally, managed Regional Advisory Command Operations Center design and… Show more Designed, built and managed an $8 Million communications architecture providing secure and encrypted communications for 30 US teams spread across 13 provinces in remote and austere areas. Expertly led planning, resourcing, and installation of improved IT equipment that worked through next generation Improvised Explosive Devise protection systems ensuring secure voice and data communications while convoying. Additionally, managed Regional Advisory Command Operations Center design and installation; delivered IT resources that provided the Command’s first real-time situation awareness of US personnel in the region and coordination capabilities with subordinate teams. Show less

National Airborne Operations Center, Offutt Air Force Base, Omaha, Ne

Chief of Communications Operations, managed personnel training, qualifications, processes and procedures for 85 member staff across 11 technical functional areas. Responsible for operating $1.6 Billion in IT and communications equipment used to provide command and control of global strategic forces in support of Presidential orders. Sustained 24/7 NAOC (National Airborne Operations Center) operations while conducting 30 day training program for entire team. Trained IT professionals to operate… Show more Chief of Communications Operations, managed personnel training, qualifications, processes and procedures for 85 member staff across 11 technical functional areas. Responsible for operating $1.6 Billion in IT and communications equipment used to provide command and control of global strategic forces in support of Presidential orders. Sustained 24/7 NAOC (National Airborne Operations Center) operations while conducting 30 day training program for entire team. Trained IT professionals to operate $500 Million complete systems overhaul while maintaining uninterrupted 24/7 NAOC operations utilizing legacy systems. Reviewed and evaluated organization structure and operational requirements to improve organizational efficiencies, led a creative reorganization to a matrix team structure with critical skills overlap that ensured success. Show less

National Airborne Operations Center, Offutt Air Force Base, Omaha, Ne

Supervised 25 airborne technicians responsible for providing 62-member National Airborne Operations Center 24/7 secure and survivable IT. Directed operations and maintenance of $400M IT systems aboard the E-4B aircraft. Responsible for providing support to the President, Secretary of Defense, Chairman, Joint Chiefs of Staff, and Federal Emergency Management Agency. Performed planning and optimization of networks to ensure uninterrupted capabilities while airborne and traveling around the… Show more Supervised 25 airborne technicians responsible for providing 62-member National Airborne Operations Center 24/7 secure and survivable IT. Directed operations and maintenance of $400M IT systems aboard the E-4B aircraft. Responsible for providing support to the President, Secretary of Defense, Chairman, Joint Chiefs of Staff, and Federal Emergency Management Agency. Performed planning and optimization of networks to ensure uninterrupted capabilities while airborne and traveling around the world. Show less

Osan Air Base And Camp Humphrey'S, Korea

Led 10 member staff in planning and executing exercises and operations. Supported US and Korean defense by building $200 Million communications architecture that provided data, voice, and command and control networks across satellite, terrestrial copper, fiber, point to point microwave, and airborne networks linking key command and control sites across South Korea. Director of Logistics planning and sustainment, managed deployment of 20 teams/200 personnel to setup and operate the networks.

Aviano Air Base, Italy

Managed 125 member staff responsible for operation and maintenance of the network control center, technical control center, IT acquisition warehouse, Tier 1 and 2 help desks, and client systems administration supporting 5,000 users. Managed MS Exchange services, storage area network, LAN/WAN network infrastructure, and boundary security. Managed Information Assurance team responsible for network surety programs, COMSEC account, and compliance with IT security standards; advised software and… Show more Managed 125 member staff responsible for operation and maintenance of the network control center, technical control center, IT acquisition warehouse, Tier 1 and 2 help desks, and client systems administration supporting 5,000 users. Managed MS Exchange services, storage area network, LAN/WAN network infrastructure, and boundary security. Managed Information Assurance team responsible for network surety programs, COMSEC account, and compliance with IT security standards; advised software and hardware network worthiness. Show less

Aviano Air Base, Italy

Managed 5 member staff, provided administrative and IT support to the Executive Director of Operations. Responsible for management of 1,000 personnel operating in Southern Europe and South-West Asia. Managed all personnel programs, oversaw executive correspondence, schedule management, and executive travel. Modernized office and personal IT resources synchronized access to tools from in and out of the office.

Aviano Air Base, Italy

Team Leader, managed 15 personnel responsible for planning, setup, and operating complete mobile secure data and voice solution for austere environments. Associated expertise: planning and management of satellite and terrestrial transport, network infrastructure, setup and daily operations of email services, IT security, and web servers. Overhauled training and manning programs to ensure fast delivery of services and operational success.

Master'S Degree, Information Technology Management

Graduated with Magna Cum Laude honors

Bachelor Of Science (Bs), Business Management

Activities and Societies: Air Force ROTC, Sigma Alpha Mu Fraternity