AeroLeads people directory · profile
Greg Johnson Email & Phone Number
Head of NA Customer Success Team
at
LuxCreo
1 work email found
@zones.com
1 phone found area 518
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of NA Customer Success Team
Location
Schenectady, New York, United States
Company size
Who is Greg Johnson? Overview
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Quick answer
Greg Johnson is listed as Head of NA Customer Success Team at LuxCreo, a company with 42 employees, based in Schenectady, New York, United States. AeroLeads shows a work email signal at zones.com, phone signal with area code 518, and a matched LinkedIn profile for Greg Johnson.
Greg Johnson previously worked as Senior Customer Success Team Manager at Luxcreo and Head of Microsoft O365 Managed Services at Zones, Llc. Greg Johnson holds Bs, Environmental Resource Management from Penn State University.
Company email context
Email format at LuxCreo
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{first}.{last}@zones.com
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AeroLeads found 1 current-domain work email signal for Greg Johnson. Compare company email patterns before reaching out.
Profile bio
About Greg Johnson
Highly motivated, customer obsessed, executive with 25+ years of global experience delivering support and services in the software industry. Known for developing and delivering client-focused cross-functional strategies, customer-centric initiatives, achieving top-tier satisfaction, and optimizing operations. Adept at cost-effective management and fostering employee growth. Skilled in leading international teams and advocating for both customers and employees, committed to delivering lasting value.Specialties: Outcome-based SupportArtificial Intelligence and Automation for Customer SupportClient-Centric OperationsCustomer Experience Thought LeadershipProcess Improvement/Re-EngineeringTechnical SupportManaged ServicesClient SuccessKnowledge Centered ProcessesTechnical Support SwarmingCoaching and DevelopmentVendor ManagementClient Escalation ManagementVoice of the CustomerAccount ManagementCross Functional Team LeadershipCRM Systems Implementation and IntegrationSalesforceServiceNowITILChange ManagementEnterprise Software
Listed skills include Enterprise Software, Saas, Technical Support, Salesforce.Com, and 29 others.
Current workplace
Greg Johnson's current company
Company context helps verify the profile and gives searchers a useful next step.
Luxcreo
13 roles
Greg Johnson work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Team Manager
Current
Nov 2023 - Present
Head Of Microsoft O365 Managed Services
As the leader responsible for the delivery of a $15 million Microsoft O365 Managed Services practice at Zones, I have consistently driven innovation in cloud based O365 support services for the Microsoft Engineering Amplify program. My leadership of a global team of 250+ professionals revitalized and strengthened the relationship with Microsoft across.
Apr 2021 - Sep 2023
Senior Director Of Worldwide Support, Demandtec
I spearheaded a comprehensive overhaul of the Worldwide Support organization, directing efforts toward achieving repeatable and scalable practices. In just six months, I successfully transitioned from outsourced support to an internal team, reducing the Support organization's cost to serve. ·. Operational Streamlining: Led the transition from outsourced.
Jun 2020 - Apr 2021
Vice President Of Worldwide Software Support
As the executive of a high-complexity technical support organization, I led transformative initiatives that elevate client satisfaction and loyalty. My accomplishments include developing a groundbreaking unassisted/self-service support strategy, optimizing operational efficiency, controlling costs, and enhancing responsiveness. I've successfully built.
Feb 2017 - Apr 2020
Vice President, Client Success & Adoption
Aug 2015 - Feb 2017
Managing Director, Software Support
Jul 2012 - Aug 2015
Director, Software Support
Feb 2011 - Jul 2012
Senior Manager Of Technical Support
Feb 2008 - Feb 2011
Manager Of Technical Support, Developer Products (Amer)
Jun 2007 - Feb 2008
Senior Developer Support Representative
Jan 2000 - May 2007
Research Analyst
Vistainfo
Jan 1999 - Jan 2000
Coordinator Of Information Resources
Environmental Advocates
Dec 1996 - Jan 1999
Team & coworkers
Colleagues at LuxCreo
Other employees you can reach at luxcreo.com. View company contacts for 42 employees →
郭
郭静和
Colleague at LuxcreoSingapore, Singapore, Singapore
View →
AC
Alena Chou
Colleague at LuxcreoBeijing, China, China
View →
SR
S Raj Shakay
Colleague at LuxcreoChicago, Illinois, United States, United States
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车
车弘毅
Colleague at LuxcreoHaidian District, Beijing, China, China
View →
YL
Yao-Min Lee
Colleague at LuxcreoBrooklyn, New York, United States, United States
View →
JO
Jeff Ou
Colleague at LuxcreoHaidian District, Beijing, China, China
View →
林
林治家
Colleague at LuxcreoChaoyang District, Beijing, China, China
View →
钱
钱丽姣
Colleague at LuxcreoHaidian District, Beijing, China, China
View →
SY
Sasha Yuan
Colleague at LuxcreoChaoyang District, Beijing, China, China
View →
HF
Hector Figueroa
Colleague at LuxcreoChicago, Illinois, United States, United States
View →
郭静和
Colleague at LuxcreoSingapore, Singapore, Singapore
View →
AC
Alena Chou
Colleague at LuxcreoBeijing, China, China
View →
SR
S Raj Shakay
Colleague at LuxcreoChicago, Illinois, United States, United States
View →
车
车弘毅
Colleague at LuxcreoHaidian District, Beijing, China, China
View →
YL
Yao-Min Lee
Colleague at LuxcreoBrooklyn, New York, United States, United States
View →
JO
Jeff Ou
Colleague at LuxcreoHaidian District, Beijing, China, China
View →
林
林治家
Colleague at LuxcreoChaoyang District, Beijing, China, China
View →
钱
钱丽姣
Colleague at LuxcreoHaidian District, Beijing, China, China
View →
SY
Sasha Yuan
Colleague at LuxcreoChaoyang District, Beijing, China, China
View →
HF
Hector Figueroa
Colleague at LuxcreoChicago, Illinois, United States, United States
View →
1 education record
Greg Johnson education
-
Penn State University
FAQ
Frequently asked questions about Greg Johnson
Quick answers generated from the profile data available on this page.
What company does Greg Johnson work for?
Greg Johnson works for LuxCreo.
What is Greg Johnson's role at LuxCreo?
Greg Johnson is listed as Head of NA Customer Success Team at LuxCreo.
What is Greg Johnson's email address?
AeroLeads has found 1 work email signal at @zones.com for Greg Johnson at LuxCreo.
What is Greg Johnson's phone number?
AeroLeads has found 1 phone signal(s) with area code 518 for Greg Johnson at LuxCreo.
Where is Greg Johnson based?
Greg Johnson is based in Schenectady, New York, United States while working with LuxCreo.
What companies has Greg Johnson worked for?
Greg Johnson has worked for Luxcreo, Zones, Llc, Acoustic, Pitney Bowes, and Vistainfo.
Who are Greg Johnson's colleagues at LuxCreo?
Greg Johnson's colleagues at LuxCreo include 郭静和, Alena Chou, S Raj Shakay, 车弘毅, and Yao-Min Lee.
How can I contact Greg Johnson?
You can use AeroLeads to view verified contact signals for Greg Johnson at LuxCreo, including work email, phone, and LinkedIn data when available.
What schools did Greg Johnson attend?
Greg Johnson holds Bs, Environmental Resource Management from Penn State University.
What skills is Greg Johnson known for?
Greg Johnson is listed with skills including Enterprise Software, Saas, Technical Support, Salesforce.Com, Cloud Computing, Software Development, Crm, and Professional Services.
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