Operations Manager | Air Force Reserve | Retail & Customer Service Expert | Business Administration GradNew Jersey-based leader passionate about blending military discipline with retail and customer service expertise. Over the years, I've channeled my experiences from the Air Force Reserve, Lululemon, Toys R Us, and Journis Corp into cultivating rich customer relationships and leading high-performing teams.Military Operations: As an Operations Manager with the Air Force Reserve, I've been at the forefront of directing operations, ensuring interdepartmental collaboration, and promoting continuous learning and improvement within my unit.Retail & Customer Service: My stints with renowned retail brands and service providers have sharpened my skills in enhancing customer experiences, fostering inclusivity, and driving revenue growth. I believe in creating lasting impressions, be it on the shop floor or over a customer service call.Education: Proud alumnus of Bergen Community College, holding an Associate in Science in Business Administration.Skills: My technical know-how, paired with my operational, management, and interpersonal skills, empowers me to analyze data, lead teams, solve complex problems, and connect with diverse individuals seamlessly.I'm actively exploring leadership roles where I can infuse my diverse experiences and contribute to team growth, operational excellence, and effective decision-making.Let's connect and chat about opportunities, industry insights, or just a good book you've read lately.