Gregory Renwick Email & Phone Number

Dawlish, England, United Kingdom

United Kingdom

Exeter, United Kingdom

Devon

Exeter, United Kingdom

Installing telephone and broadband services into residential homes and business whilst maintaining and improving excellent customer service.

Horsham

Main Role IT Field Engineer – and IT Manger, side roles IT Procurement Manager, IT Project Manager and New Technologies Adviser • Deputising for Head of IT • Project Management• Systems Administration • Ensuring that SLAs and KPIs are meet • Managing budgets for stakeholder • Quoting and negotiations on equipment and services from 3rd parties• Collaborating with the Stakeholders and management team on the design and build of new IT services and innovations. • Participate as a member of the management team• Working as a team • Managing team and work load • Meeting suppliers and making business contacts. • Hardware and Software, recommendations and quotes • Helpdesk support • Remote Services/Support• Mobile technologies • Server Administration • Network Infrastructure • Experience in Windows Server and Desktop OS, Exchange, Office 365 and other standard Microsoft packages• Networking computers: Firewalls, Routers, Switches, VPN, vLAN.• Backup software Windows and others• Interviews

 Manager for the Support team  Deputy Manager for Customer Service Team (6 weeks) Maintaining quality checking levels throughout the office Ensuring information with technical issues was passed to staff in a timely manner  Customer Service Agent responsible for investigating lost work Taking care of customer needs on the telephone issuing a smooth transition of their claim Seeking out efficiencies and improvements across all work types Managing daily work state figures so staffing levels were correctly allocated Office trainer responsible for arranging appropriate training for all staff Ensure that all training figures were completed for HR in time Managing team work flows Liaising with other court offices and clients

Triangle Lesuire Centre

 Providing lifeguard duty Providing in the water assistance during swimming lessons Arranging leisure membership Setting up gymnastic equipment and seating for events

Education record

Information Technology, Business Studdies, Accounting