Greg S.

Greg S. Email and Phone Number

Global Release & Change Management Specialist | ITIL Certified | ServiceNow Specialist | Agile Aficionado ➥ Fueling IT Transformation with Passion & Precision @ MetLife
new york, new york, united states
Greg S.'s Location
Raleigh, North Carolina, United States, United States
Greg S.'s Contact Details

Greg S. personal email

n/a
About Greg S.

In the world of IT, change isn't just a necessity; it's an art form. It's about more than just updating systems and processes; it's about transforming IT landscapes, navigating the cloud, fostering innovation, and driving operational excellence.I'm obsessed with the details. Whether I'm training, creating documentation, or analyzing change records, I believe accuracy is paramount, ensuring that every change is meticulously vetted.From leading SWAT activities to partnering with global change management teams, I've dedicated my career to enhancing change management processes. I believe in going beyond the surface to uncover the root causes of issues and drive meaningful transformation.With a collaborative approach and a knack for building relationships, I bring teams together to achieve common goals. I thrive in Agile environments, daily huddles, scrum, and program increment planning, seeking to drive change at its core.From ServiceNow to Microsoft Azure,, I'm well-versed in a range of tools and platforms. I embrace Agile methodologies and cloud technology, using them to drive change and adaptability. Whether it's with tech or non-tech folks, I excel in communication and collaboration. I'm also passionate about enhancing change management processes and fostering continuous improvement.Let's embark on a journey of transformation together! I'm here to revolutionize change and drive excellence in IT management. Feel free to invite me to connect so we can delve into the possibilities of reshaping the IT landscape with purpose and passion.

Greg S.'s Current Company Details
MetLife

Metlife

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Global Release & Change Management Specialist | ITIL Certified | ServiceNow Specialist | Agile Aficionado ➥ Fueling IT Transformation with Passion & Precision
new york, new york, united states
Website:
metlife.com
Employees:
50713
Greg S. Work Experience Details
  • Metlife
    Production Change Management Consultant | Risk & Security Governance
    Metlife 2022 - Present
    Cary, North Carolina, United States
    As a Production Change Management Consultant, I led change and release management for core networking infrastructure and application upgrades. I served as the global change management "Champion" for the Japan region, orchestrating complex IT changes and releases within an Agile environment.Additionally, I oversaw escalations and provided ServiceNow reports/dashboards to senior leadership, conducted SWAT analysis to advise stakeholders regarding high-profile changes, and utilized ServiceNow CAB Workbench and drafted User Stories for process and ServiceNow enhancements.
  • Metlife
    Sr. Consultant, Global Release And Change Enablement
    Metlife 2018 - 2022
    Cary, North Carolina, United States
  • Cisco
    It Services Manager
    Cisco Aug 2017 - Dec 2017
    Morrisville, North Carolina
  • Cisco
    Service Manager - Problem And Change Management, Cisco Cloud Foundation
    Cisco 2015 - 2017
    Morrisville, North Carolina
  • Ascom
    Technical Assistance Center (Tac) Manager
    Ascom 2014 - 2015
    Morrisville, North Carolina, United States
  • Syneos Health
    Vendor Manager
    Syneos Health 2013 - 2014
    Raleigh, North Carolina, United States
  • Syneos Health
    Information Technology Operations Manager
    Syneos Health Oct 2006 - Dec 2013
    Raleigh, North Carolina, United States

Greg S. Skills

Leadership Information Technology Sharepoint Active Directory Itil Lotus Notes Networking Troubleshooting Incident Management Vendor Management Software Documentation System Administration Strategy It Operations Gcp Disaster Recovery Customer Service Telecom Expense Management Technical Support Management Project Management Pharmaceutical Industry Integration It Management It Service Management

Frequently Asked Questions about Greg S.

What company does Greg S. work for?

Greg S. works for Metlife

What is Greg S.'s role at the current company?

Greg S.'s current role is Global Release & Change Management Specialist | ITIL Certified | ServiceNow Specialist | Agile Aficionado ➥ Fueling IT Transformation with Passion & Precision.

What is Greg S.'s email address?

Greg S.'s email address is si****@****dle.com

What is Greg S.'s direct phone number?

Greg S.'s direct phone number is 513-381-5550 ext.*****

What are some of Greg S.'s interests?

Greg S. has interest in Social Services, Children, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights.

What skills is Greg S. known for?

Greg S. has skills like Leadership, Information Technology, Sharepoint, Active Directory, Itil, Lotus Notes, Networking, Troubleshooting, Incident Management, Vendor Management, Software Documentation, System Administration.

Who are Greg S.'s colleagues?

Greg S.'s colleagues are Amr Mostafa , Mba, Dhruv Thakur, Wendy Inglese, Gerardo Palmillas Castellanos, Frank Calise, Amit Ranjan, Sarah Tighe.

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