Gretchen Nelson Email & Phone Number

Enumclaw, Washington

Buckley, Washington

Greater Boston Area

• Perform all aspects of children’s room services
• Lead toddler story time each week with themes such as animals, numbers, or transportation,incorporating age-appropriate songs and rhymes with the stories
• Recognized by supervisor for anticipating needs and completing tasks
• Ensure the proper labeling and rotation of new materials, displaying them to best bring them tothe attention of patrons
• Help patrons, both children and parents, find reading materials for research and enjoyment
• Created brochures and book lists to inform patrons of new books and offer reading suggestionsusing Microsoft Word and Publisher

Greater Boston Area

• Greet visitors and answer questions about the portions of the collection on display to helpvisitors understand the nature of rare books in general as well as the specific collections of theRare Books Department
• Monitor visitors coming into the Rare Books Department to maintain security of department andcompile statistics regarding the number of visitors
• Register researchers to enter the reading room and access materials in the Rare Books collections
• Trained five new receptionists on managing the front desk including helping familiarize themwith materials in the collection and proper procedures for registering researchers and answeringquestions about the.

Greater Denver Area

• Provided one-on-one case management for people in need of financial assistance with rent andprescriptions, offering a small amount of help when possible in an attempt to prevent evictionsand ensure access to necessary.
• Offered hospitality to those seeking assistance including dealing with difficult people living indesperate situations
• Coordinated volunteer schedule

Greater Denver Area

• Planned weekend and week-long trips for middle- and high-school students from Denver and thesurrounding areas, managing and leading groups of 4-20 students
• Helped youth learn about urban poverty in Denver through arranging speakers and leading toursof various services available to those in need
• Worked with one other Urban Plunge Coordinator to run the entire program, sharingresponsibilities for scheduling, planning, and leading of the trips
• Maintained existing relationships with non-profit service sites and other organizations in Denverby sending students to do volunteer work and ensuring clear scheduling and suitable displays ofgratitude

Greater Denver Area

Sisters, Oregon

Worked with children, youth, and adults providing hospitality and other services,including programming and all aspects of kitchen work from prep work to back-up management

Tacoma, Washington

• Oversaw events as building manager to meet needs of users, guaranteed proper set-up, andensured that groups abided by chapel guidelines
• Managed chapel schedule and scheduled events in other spaces on campus using MicrosoftOutlook calendar
• Provided, tracked, and coordinated the necessary documents and resources for brides and othergroups using the space
• Trained new chapel assistants to be building managers

Master Of Library & Information Science (Mlis)/ Ma In Children'S Literature

Bachelor Of Arts, English Literature

Study Abroad: Institute for the International Education of Students, Madrid, Spain, Spring 2008