Michael Grey Email & Phone Number

Honolulu, HI

San Ramon, CA

• Manage team responsible for a wide variety of MCB production reporting utilized by senior management and down to branch and individual banker levels.
• Designed and implemented a comprehensive, cost-effective suite of KPI reports enabling senior management to monitor progress and successes of the bank’s Multi-channel Banking (MCB) program.
• Partnered effectively with Marketing, National Sales Strategy, Retail Banking and IT to ensure the MCB program runs smoothly, efficiently and is constantly improving.
• Subject matter expert on systems impacted by the MCB program, including TouchPoint Sales contact relationship management (CRM) system, Enterprise Data Warehouse, Leads Tracking Application (via OBIEE), and Shared.

San Francisco

• Provided leadership and guidance to effectively manage risk and ensure that systems capabilities were functioning efficiently and in adherence to requirements.
• Coordinated senior management self-assessments rating the effectiveness of systems and processes used to calculate regulatory capital in accordance with U.S. Advanced Approaches (Basel III) requirements for review &.
• Led business requirement definition and design efforts to move the spreadsheet-based assessment process to IBM’s OpenPages governance, risk and compliance (GRC) application.

• Provided leadership, advice and support to management, staff, and end-users in definition, scope and implementation of Basel II/III-related projects impacting the Commercial Banking Group.
• Managed team dedicated to bank-wide Basel efforts with primary focus on the Wholesale Credit and Operational Risk work streams, as well as day-to-day CBG operational risk responsibilities.
• Key projects worked on and supervised include: Risk Adjusted Return on Capital (RAROC) tool, common legal entity identifier, and Risk Control Self Assessments.
• Designed, developed and implemented an end-to-end incident reporting solution used to track, analyze and report on operational risk incidents for Commercial Banking.

San Francisco Bay Area

Greater Los Angeles Area

Greater Los Angeles Area

Bachelor Of Arts - Ba, English Literature (British And Commonwealth)

Executive Education Program, Retail Bank Management

A three-summer executive education program designed to broaden background of bank officers with the goal of helping them become more.