• Prepared international visa application forms• Communicated with travel agents, regional promoters, and consulate personnel to ensure accurate data• Created and prepared client travel documents• Coordinated visa process with client travel to ensure that all visa processing timelines are met• Created instructional documents for current and prospective clients• Initiated and managed domestic and international deliveries• Reviewed client travel documents for accuracy and government compliance• Hosted biweekly seminars on international travel procedure changes do to Covid-19• Coordinated incoming passports and passport and visa issuance• Created and issued invoices for services rendered

• Managed and documented interactions with key external stakeholders• Assisted with the creation of spreadsheets, manuals, presentations, and communications• Coordinated projects and material production between executives and stakeholders• Created and maintained complex filing systems and reports while retaining a high level of security• Liaised with other departments to resolve problems, handle complaints and coordinate efforts• Supported department finance and procurement processes including contract and procurement approvals, invoice processing and payment tracking• Supported management of department resources and work planning• Produced reports, presentations, documentation, summaries, and other written communication using Microsoft Excel, Word, PowerPoint and Adobe Professional• Executed project coordination using internal secure sites as well as external public platforms, wikis and online systems such as Concur and Reqlogic• Organized and managed detail-oriented projects and events with the ability to multi-task• Resolved issues in ambiguous environments• Handled confidential matters with discretion• Managed department resources and organizational processes• Scheduled interviews, meetings, appointments, conference calls and travel arrangements• Proactively supported the executive and department staff while they traveled• Provided administrative support including completion of expense reports, correspondence and deadline management, filing, monitoring emails and data retrieval• Coordinated with vendors to arrange office services, events and purchasing of products

• Created, managed, prioritized and documented assigned projects using various systems to standardize project tracking and coordination• Provided administrative support with international visa processing• Prepared and managed documents including applications forms, templates, correspondence, itineraries and consulate/embassy cover letters• Organized consulate submissions for large tour groups• Accurately maintained databases and updated client files• Managed client correspondence and meetings• Conducted complex internet research regarding immigration procedures• Completed general administrative tasks, including printing, scanning and filing documents

• Managed professional onboarding process• Scheduled and processed 20-30 weekly interviews• Reviewed all healthcare professional documentation including license and certification verification• Communicated with more than 50 healthcare professionals weekly to ensure documentation compliance • Created and mailed badges, invoices, and packing slips• Utilized Excel and Google Sheets to present onboarding metrics at weekly operations meetings• Completed administrative tasks such as drafting correspondence, data entry and word processing• Assisted COO with various projects as needed• Assisted CFO with accounts receivable

• Prepared and recorded time-sensitive documents via multiple e-Recording services• Assisted clients with amending and resubmitting noncompliant and rejected documents• Communicated with attorneys and paralegals to take UCC orders and answer filing questions• Accessed and examined various counties’ real estate records to audit and track documents • Advised and offered guidance to clients regarding New York City Register rules and regulations• Provided clients with exceptional customer service through effective telephone and email communication

• Efficiently scanned and filed Mortgage and Title documents• Carefully reviewed loan documents for accuracy• Created weekly reports for new records and archived closed records • Effectively utilized resources to successfully complete projects