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Maxime Ulmer Email & Phone Number

Senior Player Experience Manager at Scopely
Location: Greater Montreal Metropolitan Area, Canada, Canada 7 work roles
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✓ Verified May 2026 2 data sources Profile completeness 71%

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Current company
Role
Senior Player Experience Manager
Location
Greater Montreal Metropolitan Area, Canada, Canada
Company size

Who is Maxime Ulmer? Overview

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Quick answer

Maxime Ulmer is listed as Senior Player Experience Manager at Scopely, a company with 2883 employees, based in Greater Montreal Metropolitan Area, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Maxime Ulmer.

Maxime Ulmer previously worked as Senior Customer Support Lead at Scopely and Content Creator / Influencer at Guersan'S Gaming.

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Email format at Scopely

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Scopely

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Profile bio

About Maxime Ulmer

Player. Creator. Entrepreneur. 25+ years’ experience in customer service and leadership roles, including small business ownership and freelance content creation. Bringing enthusiasm, professionalism and experience to players around the world!

Current workplace

Maxime Ulmer's current company

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Scopely
Scopely
Senior Player Experience Manager
Montreal, QC, CA
Website
Employees
2883
AeroLeads page
7 roles

Maxime Ulmer work experience

A career timeline built from the work history available for this profile.

Senior Player Experience Manager

Montreal, QC, CA

Senior Customer Support Lead

Current

Los Angeles, California, United States

- Serve as the CS/agent product owner for WWE Champions- Deliver actionable insights on CS contacts to cross-functional teams- Coordinate with Quality Assurance and Product teams to identify and resolve game bugs- Review product specifications and roadmaps to anticipate and plan for support needs- Responsible for the self-service efficacy of FAQ content in.

Jan 2023 - Present

Content Creator / Influencer

Guersan'S Gaming

Content Creation:- Twitch Partner status acquired in less than one year. Primarily streams gameplay for WWE Champions, WWE 2K22, AAA game content- Streaming since 2017; over 32,000 engaged and dedicated followers across Twitch, YouTube, Twitter, Facebook, and Instagram. - Over 9 million views and nearly 5,000 videos uploaded to YouTube- Average five 2-hour.

Dec 2016 - Jan 2023

Customer Service Technical Support

Montreal, Quebec, Canada

- Help clients with technical issues for the following services: Digital Cable TV, IPTV, IP Phone, Cable Internet, Cell phones and more.- Personalized responses for any situation dealing with costumers- Defuse angry customers and settling complaints- Participate in regular training on products and services, customer service, corporate and operations.

Feb 1998 - Dec 2022

Owner (100%)

Le Troll Aux Trousses Inc.

Laval, Quebec, Canada

- Owner of the company- New product developments with suppliers- Manage all orders with suppliers and inventory- Attend live events and conventions- Modify all images in Photoshop, change product descriptions and update products on our website- Take customer orders- Manage wholesalers- Customer service to all clients in person, by phone and by email.

Mar 2004 - Dec 2008

Co-Owner (50%)

Le Troll Aux Trousses Inc.

Laval, Quebec, Canada

- Co-Owner of the company- Manage all orders with suppliers and inventory- Attend live events and conventions- Modify all images in Photoshop, change product descriptions and update products on our website- Take customer orders- Manage wholesalers- Customer service to all clients in person, by phone and by email- Billing, daily and end of year accounting.

Dec 2001 - Mar 2004

Independent Contractor

Le Troll Aux Trousses Inc.

Montreal, Quebec, Canada

- Design a new basic website for client to see available products- Answer customer emails

Mar 2000 - Dec 2001
Team & coworkers

Colleagues at Scopely

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FAQ

Frequently asked questions about Maxime Ulmer

Quick answers generated from the profile data available on this page.

What company does Maxime Ulmer work for?

Maxime Ulmer works for Scopely.

What is Maxime Ulmer's role at Scopely?

Maxime Ulmer is listed as Senior Player Experience Manager at Scopely.

Where is Maxime Ulmer based?

Maxime Ulmer is based in Greater Montreal Metropolitan Area, Canada, Canada while working with Scopely.

What companies has Maxime Ulmer worked for?

Maxime Ulmer has worked for Scopely, Guersan'S Gaming, Videotron, and Le Troll Aux Trousses Inc..

Who are Maxime Ulmer's colleagues at Scopely?

Maxime Ulmer's colleagues at Scopely include Alberto Mozo García, Chomesh Dorai, Christopher Weeks, Santiago Rodríguez Arévalo, and Cheri Marine.

How can I contact Maxime Ulmer?

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