Guillaume De Waele Email & Phone Number

London, England, Gb

Ghent, Be

Madrid, Community Of Madrid, Spain

Studying a Masters in Management at IE University, Madrid.

Ghent, Flemish Region, Belgium

As a Hospitality Operations Manager, I wear multiple hats to ensure the seamless operation and success of our diverse business portfolio. With a focus on culinary excellence, marketing, design, event management, hospitality, and customer satisfaction, my responsibilities span various areas:- Operations and Compliance:HACCP Compliance Controller for all 6 restaurants, ensuring adherence to health and safety standards.Oversight of supplier-related documentation, pricing, and weekly financial alignment.- Menu Development and Coordination:Collaborate with chefs and team to create budget-friendly menus for group reservations.Design and produce menu cards for each restaurant, from design to print.Regular communication with chefs and team regarding new dishes, drink menus, and pricing negotiations.- Social Media Management:Lead social media strategies for all restaurants on platforms like Instagram and Facebook.Respond to and manage client feedback across various channels, fostering positive engagement.Create visually appealing content, including photos and designs for social media posts.- Event Organization:Plan and execute group events, such as monthly after-work gatherings with 300+ attendees.Ensure smooth coordination of personnel, DJs, and other elements for successful events.- Client Relations and Hotel Oversight:Act as the main contact person for hotel inquiries, overseeing bookings and addressing client concerns. Conduct periodic room inspections, ensuring quality and addressing design or maintenance issues.Manage the supply of hotel utilities in each room, guaranteeing timely restocking.- Administrative Support:Handle various administrative tasks to maintain operational efficiency.Facilitate meetings with suppliers and clients, contributing to positive business relationships.In this dynamic role, I bring creativity, organizational expertise, and a keen eye for detail to contribute to the overall success and growth of our business.

Barcelona, Catalonië, Spanje

As a Sales Market Analyst for the French market at Factorial HR I,Collaborated with the French market sales team to drive lead generation and sales growth in a fast-paced SaaS startup environment.Thrived in a dynamic and ever-evolving startup environment, demonstrating adaptability, resourcefulness, and exceptional problem-solving skills.Leveraged HubSpot, LinkedIn Sales Navigator, Notion, and Factorial HR internal systems to identify and engage potential customers effectively.Utilized data-driven analysis to understand the French market, customer behavior, and competitor activities, providing insights to optimize sales strategies.Contributed to a collaborative team culture, actively sharing market insights and coordinating efforts for maximum sales performance.Played a key role in expanding market presence and achieving sales targets through effective lead nurturing and relationship building.Excelled in a results-driven environment, delivering performance under pressure and contributing to the company's growth.Seeking new opportunities to leverage my expertise in driving sales growth and contributing to the success of organizations in the French market.

Master In Management, Business Administration And Management, General

Business Consultancy International, Business, Management, Marketing, And Related Support Services

Professional Bachelor Degree, International Business Management