Gulzar Shaikh Email & Phone Number

Mumbai, Maharashtra, India

As the Customer Success Manager for the North American territory at JoVE, I lead a dynamic team of Curriculum Specialists dedicated to supporting education and research institutions. Our mission involves comprehensive customer engagement, from onboarding to adoption, expansion, upselling, and retention. By leveraging strategic insights and fostering collaborative relationships, we ensure that institutions harness the full potential of JoVE's platform. Through proactive guidance, our team… Show more As the Customer Success Manager for the North American territory at JoVE, I lead a dynamic team of Curriculum Specialists dedicated to supporting education and research institutions. Our mission involves comprehensive customer engagement, from onboarding to adoption, expansion, upselling, and retention. By leveraging strategic insights and fostering collaborative relationships, we ensure that institutions harness the full potential of JoVE's platform. Through proactive guidance, our team facilitates seamless integration, maximizes user satisfaction, and drives long-term value for educational and research partners across North America. Show less

Mumbai, Maharashtra, India

As the Customer Success Training Manager at JoVE, I specialize in onboarding and training STEM curriculum specialists, tailoring approaches to align with their unique job profiles. By understanding the intricacies of their roles, I ensure that these specialists are adept at leveraging JoVE's platform for effective faculty outreach for better educational and research outcomes. Through personalized training initiatives, I empower them with the skills and knowledge essential enabling their faculty… Show more As the Customer Success Training Manager at JoVE, I specialize in onboarding and training STEM curriculum specialists, tailoring approaches to align with their unique job profiles. By understanding the intricacies of their roles, I ensure that these specialists are adept at leveraging JoVE's platform for effective faculty outreach for better educational and research outcomes. Through personalized training initiatives, I empower them with the skills and knowledge essential enabling their faculty for seamlessly integrating JoVE into their education courses and research processes. My role contributes to the success of STEM specialist by fostering a deep understanding of JoVE's features and capabilities within the context of their specific responsibilities. Show less

Mumbai, Maharashtra, India

Unleashing the power of JoVE across academia! As a JoVE Curriculum Specialist, I bring cutting-edge content directly to professors at academic institutions, deciphering their needs and seamlessly integrating our products into their curricula. Through lively phone and email interactions, I engage with the brilliant minds at universities across the USA, providing them with tailored resources to supercharge their JoVE experience. Collaborating closely with Sales Account Managers, my mission is not… Show more Unleashing the power of JoVE across academia! As a JoVE Curriculum Specialist, I bring cutting-edge content directly to professors at academic institutions, deciphering their needs and seamlessly integrating our products into their curricula. Through lively phone and email interactions, I engage with the brilliant minds at universities across the USA, providing them with tailored resources to supercharge their JoVE experience. Collaborating closely with Sales Account Managers, my mission is not just about sales but cultivating enduring relationships – driving new partnerships, renewals, irresistible upsells, and ensuring the vibrant retention of our valued institutional clients. Show less

Riyadh, Saudi Arabia

- ICT & CS Curriculum Development, Implementation, Execution and Revision (IGCSE/IB/SAT/CBSE)- ESL & Math curriculum creation and conduction (IGCSE/IB/SAT)- Content Training and Support to team of teachers & instructors- Awareness and Induction seminars for parents and management- Authoring Computer Book Series

Riyadh, Saudi Arabia

- IT Curriculum mapping, development and implementation (IGCSE/IB/SAT/CBSE)- Developing and revising ESL curriculum and Math (Early-Intermediate) curriculum (IGCSE/IB/SAT)- Supplementary content development for IT/ESL/Math Curriculum- Training Programs (online/on-site), Soft Skills and Pedagogy Workshops- Teacher Supervision and Reporting Management

Riyadh, Saudi Arabia

- Leading entire IT department and primary English section ensuring smooth educational processes- Delivering smart IT and English classes using apt pedagogies- Creating supplementary resources to facilitate student engagement- Conducting periodic workshops and induction programs for English & IT staff- Collaborating with administration during examination process and NSTSE exam conduction

Goregaon, Maharashtra, India

- Giving demonstration on the ready software products- Writing code snippets for Senior software programmer- Organizing databases and front-end tools

Bachelor Of Education (B.Ed.), English Language And Literature, General

Master Of Science - Ms, Botany/Plant Biology

Bachelor Of Science (B.Sc.), Botany/Plant Biology

Hsc, Science

Ssc, Schooling