Gustav Gnosspelius Email & Phone Number

Helsinki, Fi

Helsinki Metropolitan Area

✔️ Awarded Winner's club multiple years for best performance✔️ Part of our largest, successful sales cases with an average total ARR of EUR 2.5 million per year✔️ Advising prospects as solution engineer in global sales cases around: - Electronic invoicing, compliance and local mandates - Purchase-to-pay process (P2P) including network (invoice/order sending/receiving) - Security, architecture, integrations and privacy✔️ Conducting demos of our solutions

Helsinki Area, Finland

Helsinki Area, Finland

✔️ Responsible for our partners’ learning and enablement✔️ Developing our learning portal for partners✔️ Delivering training on our products and processes

Espoo, Southern Finland, Finland

✔️ Awarded Value Ambassador as manager of team winning internal value-ambassador award, for continuous behaviour and attitude recognized by others✔️ Main target to enable sales team. Created internal and external Learning Academy for employees, partners and customers✔️ Recruited and built Learning Academy team, with highest employee satisfaction in all company (per GPTW Trust Index)✔️ Converted company’s training from webinars to combination of praised online micro-learning and on-site programs✔️ Selected and implemented a new LMS, managed creation of 250+ online lessons, several on-site workshops and learning paths

Espoo, Finland

✔️ Lead knowledge base project, building system from scratch and creating content✔️ Created product learning academy✔️ Internal and external product trainings and demos

Espoo, Finland

✅ Conducted and coordinated both external and internal product and process training✅ Instructional design of elearning courses in Articulate Storyline✅ Creation of unit LMS-site in Totara✅ Completed successful company-wide intercultural customer service training project

Espoo, Finland

✅ Created working competence management model✅ Assessed training needs✅ Created training documentation and videos✅ Consulting towards customers

* Founder of online jewellery webshop* Setting up, developing and designing both framework and content* Copywriting all products* Managing day to day operations* Free time project. Sold in April 2014

Sweden

* Writing articles and guides* Moderating discussion forum* Researching and providing information to the site's users* Developing project with new ideas, tweaks, etc.* Free time project

Helsinki, Finland

* Managing Borland Tempo Legato, Project Management system* Conducting in-house, on-site trainings at various offices* Conducting in-house trainings via internet & phone* Coordinating trainings* Providing after-training support to the system's users* Monitoring projects according to company standards

Helsinki, Finland

* Planning and executing training sessions for employees in all nordic offices, with excellent results* Taking charge of team responsibilities and coaching the team by providing training, information and carrying out ad hoc projects* Developed system used for monthly team appraisals and individual performance* Making air/car/hotel reservations, visa handling for clients in a B2B-relationship with a lot of customer contact* Top performer in both number of cases handled and quality assessments

Dublin, Ireland

* Coordinating in-house trainings, i.e. arranging venues, trainers and participants. Trainings were either for new employees or brush ups for current employees* Managing a pool of 5 trainers. Administrating training, staffing and keeping materials up to date. Handling trainer recruitment, appraisals and salaries* Evaluating current trainings in terms of participant satisfaction and goals achieved* Completed an office-wide training needs analysis, in part resulting in a performance evaluation system developed by me

Bachelor, Hr Management

Activities and Societies: Wermlands nation Lundakarnevalen Program for HR management with bachelor’s degree in Work psychology Secondary.

Courses, Management

Activities and Societies: EFIL Courses in: * Intercultural management * Crisis management * Marketing.

Courses, Economics, Communication, Finnish

Activities and Societies: EFIL Courses in: * Economics * Media * Finnish

Courses, Social Psychology

Activities and Societies: Student union Courses in: * Social psychology * 20th century literature