Rhythm Goel Email & Phone Number

India

Specialized in P2P concept-based projects encompassing smart PDF, e-invoice coding, and AP automation.Proficient in managing AP automation escalations and investigating delivery discrepancies.Experienced in incident management within SLAs using ServiceNow for an AWS-based application.Skilled in AWS services management including EC2, S3, VPC, CloudWatch, SES, and more.Maintained IAM protocols for user access and permissions on AWS services.Monitored user access for internal and external stakeholders and maintained records.Managed deployment operations across UAT, PRE-PROD, and PRODUCTION ENVIRONMENTS.Collaborated closely with developers and QA teams, engaging in DevOps operations.Expertise in troubleshooting scenarios for both Linux and Windows environments.Contributed to Scrum duties including planning, issue assignment, and backlog refinement.Implemented security groups to ensure secure collaboration for project-related files.

India

Implementation of customer P2P transaction data in SAAS production environment using Java-RegEx. Responsible to Analyze problems and fix stuck documents in SAAS production environment within a given SLA. Performing testing for new Customers in a test environment & providing improvement feedback· Discussing the major issues with CSM’s on a weekly basis to improve the quality of service.

Patiala, Punjab, India

Master Of Computer Applications - Mca, Computer Science, 2Nd Year Pursuing

Master Of Business Administration - Mba, Information Technology, 7.8 Cgpa

Bca, Computer Programming, Specific Applications, 70%