Gustavo Heluane Email & Phone Number

Cotia, SP, BR

Program: Environment and Climate Change

- Consular assistance and support to officials and diplomatic delegations.- Responsible for preparation and processing of consular documents (e.g. Import and Export Declaration, visas, diplomatic ID card renewal).- Prospecting and developing new suppliers of products and services for the chancery.- Customer service, usually by telephone.- Assisting with.

Cotia - São Paulo/Brazil

- Following up on international purchase orders with suppliers in Europe, the United States, and Asia. Development and implementation of strategic sourcing.- Responsible for placing purchase orders overseas, as well as negotiating PVC Resin – specifically tasks such as management of pricing and availability volume, developing reports of price fluctuation..

São Paulo

- Providing support to the customers related to the marketing area and the development of pages on the Facebook platform, assistance in financial and billing issues, verification of page and profile procedures, and checking the efficiency of results reports of ads.- Assistance Service in English to the Americas providing support in the areas of advertising.

São Paulo

Providing service to all Mastercard credit card segments focusing on Platinum and Black cards; support in the area of benefits/products/insurance provided by the brand, direct contact with banks, service providers, and customer assistance in languages Portuguese and English.

Alphaville - São Paulo/Brazil

Data analysis – fraud prevention.Research in specific tools (as Procob, Infomarketing, InTouch, Lynx, BrSafe) for purchases report purposes.Verification with the credit card company to identify customers, contact final clients, report profiles and suspicious data, management of confidential information, profile diagnosis, transaction monitoring, and.

São Paulo/Brazil

Service Operator/Account Opening/Loans and Financing/Cashier:- Credit analysis, products, and services offer - such as credit cards, insurance, lines of credit, dental plans, and investments). Customers’ profile assessment in order to offer the most suitable products and negotiations. As a cashier, responsible for financial operations.- Executing a new.

Master'S Degree, Social Change And Political Participation

Graduate Course, Political Science

Bachelor Degree In International Relations, International Relations

Associate Degree In Environmental Management, Economy And Environment

Environmental management: preservation of the environment, with the ability to address the characteristics of environmental impacts within.