Developing a security division within CMS.Building a product portfolio and growing supplier relationships.Product sales training to integrator business development managers, installers and CMS Staff.Training the company staff on the principals of CCTV and Access Control, including the data protection act.Business development and national account management across multiple sectors including Telecoms, Data, IT and security.Supporting our customers with specifying, system design and commissioning of CCTV and access control solutions.Providing technical support to our customers and sales team.Designed and implemented the CMS ‘Yellow Book' Security Edition.Planning open days with our suppliers to further strengthen the relationships with our suppliers and customer base.My time at CMS taught me to think outside the box, to find new ways to develop business within the data, telecoms and security industries. I learned allot about creating a brand name within an industry that hasn't supported security products. I also worked closely with our marketing team to create marketing strategies, build security catalogues, and work on trade shows, in order to establish CMS as a real player in the security sector.

Dealing with all aspects of regional management.Business development and national account management.Credit control: Ensuring that overdue payments are made.Financial and management reporting to the head of UK.Product sales training to integrator business development managers.System specifying and surveying.Meeting with consultants and end users to ensure that our products are specified.Working with my technical support team to adequately support my customers.My role at Panasonic allowed me to develop new skills within a managerial position. I look after three major accounts and support an additional thirty direct accounts. I also look after three distributors in the south and support their dealers. As well as supporting these accounts, I also developed new business for Panasonic by contacting end users and consultants, and providing them with product demonstrations and information on new products. I also plan open days for geographical areas within the south and invite customers in to discuss new technology and provide them with information on Panasonic products. I also attend exhibitions and buyers forums around the UK to promote our products. In my first year with Panasonic I increased sales within my region by 10% with an additional 30% increase in my second year.

Contacting customers and developing new business over the phone.Taking customer calls and ensuring that they are dealt with professionally (Whether it is a technical, sales or customer services call.)Dealing with the day to day running of the office. Ensuring that all stationary and literature is up to date and in stock.Cold calling new accounts to discuss Honeywell products and build customer relationships.This was my first role within the security industry. During my time with Honeywell, I learned allot about security products including CCTV, access control, and intruder alarms. I then joined the ADI part of the business and learned more about third party products such as Dedicated Micros, Samsung, JVC, Sony, and Sanyo. I achieved and over achieved my yearly targets within this role.

General telephone sales.Supervised a team of three sales people and reported to the sales manager.Staff product and sales training for new starters.Customer services, ensuring that returns are dealt with and customer deliveries are on time and any issues are resolved.Order processing.Cold and warm calling to new and existing customers discussing our products.This was my first sales role in the UK, and I learned allot about telesales and customer focused service. I assisted in developing sales targets and developing the sales team due to no systems being in place when I started. I worked with the sales manager to develop training and target policies.