It Contract Manager
CurrentProject Managing the design, fit out, change management and physical relocation of numerous facilities, on time on budget. Included identifying the sites, negotiating leases and lease surrender. Manage the design of voice, IT, video conferencing and facilities support for the new ANZA HQ.Introduced IP telephony and new ways of working with telephony; resulting in $500K annual savings, improved functionality and customer satisfaction.Manage the establishment, transition and service provision of IT outsourcing contracts for Ericsson Australia & New Zealand. Managing a portfolio of Facilities outsourcing contracts for; PABX support, building maintenance, reception services, photocopiers, video conferencing, etc.Managing the integration of many acquired companies Facilities, IT and voice into Ericsson.Manage the reduction of the Facilities and IT budget year on year by 10%.Identifying and removing $7M waste in IT hardware leasing; and $3M in redundant teleco services.