Will Hernandez Email & Phone Number

With over a decade and a half in technology services, my tenure at Sapphire Digital / Zelis has refined my expertise in client support management, particularly in fostering robust client relationships through effective communication and problem resolution. Our team excels in collaborating with technical units such as site reliability and engineering to ensure seamless service delivery.Certified in DevOps Foundations and HDI Desktop Support Management, my role hinges on continuous improvement of customer success strategies and manufacturing process enhancements. At Sapphire Digital, part of Zelis, we are committed to elevating client experiences by leveraging technical knowledge and a client-centric approach.

Listed skills include Project Management, Management, Process Improvement, Microsoft Office, and 15 others.