Heather Alexander

Heather Alexander Email and Phone Number

Senior Manager - Technical Communications - Cognizant TriZetto Software Group @ Cognizant
Heather Alexander's Location
Gilbert, Arizona, United States, United States
Heather Alexander's Contact Details

Heather Alexander work email

Heather Alexander personal email

n/a
About Heather Alexander

Heather Alexander is a Senior Manager - Technical Communications - Cognizant TriZetto Software Group at Cognizant.

Heather Alexander's Current Company Details
Cognizant

Cognizant

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Senior Manager - Technical Communications - Cognizant TriZetto Software Group
Website:
ctscorp.com
Heather Alexander Work Experience Details
  • Cognizant
    Senior Manager - Technical Communications
    Cognizant Oct 2022 - Present
    Teaneck, New Jersey, Us
    In my current hybrid role, I manage a team of onshore and offshore Technical Writers, collaborating with UX, Product Management, and Consulting associates in an Agile work environment. I also design, write, and edit documentation to help clients understand how to effectively use the Cognizant TriZetto QNXT suite of products. Documentation deliverables include Confluence wiki topics, online help, videos, PDF, and UX content.
    View
  • Cognizant
    Manager - Technical Communications - Cognizant Trizetto Software Group
    Cognizant Nov 2020 - Oct 2022
    Teaneck, New Jersey, Us
    I manage a team of writers who plan and deliver documentation that helps clients understand and effectively use Cognizant TriZetto products. In this role I collaborate with software engineers, product designers, user experience associates, quality assurance associates, and product management, in an Agile work environment to determine and implement product documentation requirements. In addition to management tasks, my hybrid role also includes Senior Technical Writer tasks.
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  • Cognizant
    Senior Technical Writer Lead - Cognizant Trizetto Software Group
    Cognizant Apr 2011 - Nov 2020
    Teaneck, New Jersey, Us
    In this role, I design, write, and edit documentation for Cognizant TriZetto healthcare products. Documentation deliverables encompass wiki topics, online help, videos, Word documents, Excel spreadsheets, Visio diagrams, PowerPoint presentations, text documents, and PDFs.
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  • Mitel
    Senior Technical Writer/Team Leader
    Mitel Feb 2002 - Mar 2011
    Kanata, Ontario, Ca
    In this Senior Technical Writer role, I developed and wrote technical, administrative, and end-user documentation for VoIP/Hybrid/PBX telephony systems and the peripheral telephony hardware and software devices that functioned with those systems.
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  • Concord Efs National Bank
    Junior Technical Writer
    Concord Efs National Bank Dec 2000 - Feb 2002
    As a Junior Technical Writer for Concord EFS National Bank, I authored, updated, and published internal and external ecommerce documentation. In addition, I established process flows, procedures, and checklists for company departments and systems in preparation for ISO 9000 certification.
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Heather Alexander Education Details

  • California State University San Marcos
    California State University San Marcos
    Literature And Writing

Frequently Asked Questions about Heather Alexander

What company does Heather Alexander work for?

Heather Alexander works for Cognizant

What is Heather Alexander's role at the current company?

Heather Alexander's current role is Senior Manager - Technical Communications - Cognizant TriZetto Software Group.

What is Heather Alexander's email address?

Heather Alexander's email address is he****@****ant.com

What schools did Heather Alexander attend?

Heather Alexander attended California State University San Marcos.

Who are Heather Alexander's colleagues?

Heather Alexander's colleagues are Bindumathy Kidambi, Zach Olsen, Saranya Sekar, Sachhin Karivvdekar, Cissp, Ccie, Joal Diaz, Rakesh Kumar, Neha Arora.

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