Hadeel Ghannam Email & Phone Number

Amsterdam, Nh, Nl

Amsterdam, North Holland, Netherlands

At SkillLab we have a skill-based career guidance platform. As a Product Manager I am responsible for the following: - Gather, scope and write clear product requirements in coordination with the different stakeholders to align with business goals.- Lead cross-functional collaboration with Engineering, UX, QA, Data Science and Business teams to ensure successful product development.- Own the product roadmap including prioritisation, sprint planning, software delivery and release management while maintaining comprehensive documentation.- Track and evaluate the success of new features to drive continuous improvements.- Lead one of the product squads while fostering teamwork to achieve common goals.- Mentor and guide Junior product managers, supporting their growth and development within the team.

Amsterdam, North Holland, Netherlands

At Kiitos/TAP, I managed the development of Web apps, Mobile apps and E-commerce websites in EU, USA & UAE as follows:- Transfered business strategies into real life products.- Facilitated clear communication between all stakeholders.- Oversaw the product development through all stages.- Managed the product backlog & prioritised requirements.- Organised & led Scrum events.- Managed remote agile teams with 10 people on average.- Supported the team executing on a shared vision.- Conducted UX & Usability testing. The apps are live now, and hundreds of thousands of users are enjoying them around the globe.

Dubai, United Arab Emirates

- Managed O&M services for 30MWp of solar across 15 sites, including Dubai Airport and Mai Dubai.- Monitored and optimized the solar plants performance using various systems.- Led maintenance activities, resource planning, and scheduling.- Experimented with new cleaning technologies; cleaning robots and semi-automated tools.- Handled the internal and external reporting and documentation.- Managed and motivated the operations team.- Maintained client relationships and ensured their satisfaction.- Estimated operational cost for new projects and ensure sticking to the budget for the ongoing ones.

Dubai, United Arab Emirates

- Defined KPIs and targets to drive decision-making.- Built Tableau/Power BI dashboards for site monitoring, supporting the operations team.- Prepared external and internal reports.- Developed SOPs, training materials, and digitalized operations processes.- Optimized maintenance schedules and resource allocation.

Palestinian Territory

- Developed business SOPs and integrated them into the CRM system.- Issued evaluation and follow-up reports to ensure proper process implementation by all stakeholders.- Managed two projects with the IT department to automate and digitalise some of the team processes, both projects were successfully tested & launched during my tenure.

Palestinian Authority

Palestinian Authority