10+ years of experience in maintaining IT Operations including operating systems, security tools, applications, and servers.I have continuously demonstrated my strengths in prioritizing and assigning the tasks at hand to meet the deadlines. My passion is to solve complex problems by getting to the root cause and serve the customers in an organized and professional manner. I have also automated numerous tasks such as automation of provisioning and DE provisioning large number of users from AD security group thereby significantly reducing the time taken. • Strong Project Management skills. I have been involved in planning, research, and implementation of administrative processes and initiatives. My experience in working with cross-functional teams have taught me the importance of communicating clearly and building trusted relationships to inspire a shared project vision. • Strong Supervisory and Leadership Skills. I have managed and trained fellow team members while being committed to developing processes for future teams to follow. My strong interpersonal skills and attention to detail allow me to connect with direct reports and team members and encourage participation and high performance.