Hajar Abu-Zayed, Pmp Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois, United States

A key member of the leadership team and acting Program Manager on Avalign’s largest company-wide transformation program “#OneAvalign”. A $10M / 2.5-year program targeted to transform business processes to harmonize and integrate ERP systems across the entire company. Key accomplishments include, but not limited to:• Successful ERP deployment (on-time, on-budget) of 3 Avalign divisions; spanning 3 US locations and 1 EU location• Directed and managed multiple, concurrent, dependent projects (3 ERP; 2 Quality) including vendors, issues & risks (with timely resolution), adherence to timelines, quality, staff management (employees and vendors of ~40-50 FTE’s). Led all project meetings (daily, weekly, monthly)• Prepared and led all Executive Leadership team meetings. Tracked project performance, PTQ, and provided weekly updates which included detailed metrics as well as project budget• Developed ERP Implementation “playbook” which included, but not limited to communication strategy, integrated project plans, issues & risks tracking (with remediations), cutover planning, testing approach and metrics. Methodology included both agile and waterfall• Change Management Lead for all ERP deployments. Responsibilities included all program, training, and go-live communications and surveys. Collaboration with Site Leads and vendor on methods, tools, and presentations to employees on preparing and coping with change • Cutover Lead: Developed, managed, and led highly detailed activities to ensure a timely and smooth cutover process• Hypercare Lead: Triaged all issues and drove immediate resolution during first 5-weeks post deployment• Coordinated with cross-functional key stakeholders to ensure on-time, on-budge execution of each project

An early and key member of the leadership team, and acting Operations Manager of a Querrey Simpson Institute for Bioelectronics spinout out of Northwestern University. A highly peer reviewed and funded start-up of over $3M for its wearable vital signs platform. Key accomplishments include, but not limited to:• Developed Purchasing, Inventory Management, and Training standard operating procedures for ISO 13485 certificate• Assisted in FDA 510(k) submission (clearance received in October 2020)• Prepared and led weekly Operations meeting with CEO. Presented and participated in Quarterly Board meetings• Developed Inventory Management System. Managed R&D inventory and shipment of finished product to client sites for clinical trials • Purchasing Lead in establishing and managing vendor relations for hardware and software product components. Communicated and submitted PO’s to all vendors. Tracked and communicated order status to R&D teams• Human Resource Lead in establishing employee benefits (medical, dental, vision, 401k, etc.) Developed human resource company policies and Company Handbook. Conducted all interviews during the hiring process. Onboarded all new hires and established orientation material. Conducted exit interviews for all interns and employees• Established key relationships with recruiting companies and universities for recruiting events to hire top talent. Collaborated with cross-functional teams in writing job descriptions. Managed companies’ social media and LinkedIn pages• Prepared and presented monthly Profit & Loss statements and Balance sheets to the CEO. Managed company financials. Processed employee payment. Assisted in content writing for grant submissions

Top-performing CRM for multiple, concurrent, complex clinical trials. Key accomplishments include, but not limited to: • Worked closely with the Clinical Trials Unit Director in establishing management systems and processes to benefit clinical research operations of the unit. Developed and helped maintained operational procedures and policies with the goal of standardization and increased efficiency to ensure quality and integrity of all clinical trials while operating in accordance with all applicable regulatory and compliance guidelines (GCP, etc.)• Led and managed multiple, concurrent, complex clinical trials while working with cross-functional teams, multiple investigators, and participants in Dermatology, Hematology Oncology, and Querrey Simpson Institute for Bioelectronics divisions• Supervised, trained, and managed coordinators (~10 FTEs)• Oversaw the day-to-day operations including, but not limited to identifying and securing needed resources and research subjects, creating, implementing, monitoring, and updating project plans, initiating process of study startup, protocol implementation, data management/monitoring, tracking tasks and deliverables to ensure on-time, on-budget delivery and completion of milestones, tracked risks, issues, and remediation, and completed study close out• Prepared and led monthly project meetings with Principal Investigators and coordinators • Led and conducted focus group workshops to identify patient needs for potential clinical trials and research publications• Led internal audits of study records and data while working with CRO auditor to ensure compliance• Served as a SME during IRB and FDA audit of clinical trial

High-performing consultant in a customer-centric role for a management consulting firm designed to address all aspects of product innovation, development, introduction, commercialization, and product lifecycle management• Extensive work experience with global portfolio and phase gate system design implementation projects across industry• Conducted interviews with key stakeholders and translated client requirements into a Product Lifecycle Management (PLM) platform design• Worked with cross functional teams to design and implement a PLM technology solution• Led design review sessions• Technical expertise in PLM solution configuration• Managed and tracked progress of technical offshore resources• Developed testing plans for unit, system and customization testing while monitoring testing progress of offshore resources• Facilitated, managed, and tracked progress of User Acceptance Testing with customers• Developed PLM solution training plans and material for customers• Led customer training for system roll-out