Hakan Senturk Email and Phone Number

- Managed and maintained all aspects of the company’s IT infrastructure, including servers, networks, and telecommunications systems.- Implemented and maintained network security measures to protect against cyber threats and ensure compliance with industry standards.- Provided technical support and troubleshooting assistance to employees, resolving issues promptly to minimize downtime.- Led IT projects, including system upgrades, migrations, and deployments, ensuring smooth transitions and minimal disruptions to operations.- Collaborated with cross-functional teams to assess technology needs and recommend solutions to improve efficiency and productivity.- Conducted regular audits and assessments of IT systems and processes to identify areas for improvement and implement best practices.- Managed vendor relationships and negotiated contracts for hardware, software, and services, optimizing costs and ensuring quality.- Developed and maintained documentation, including system configurations, policies, and procedures, to support IT operations and compliance efforts.- Retail Cash Systems, WAN, LAN Configuration and Management of Swatch Stores all around Turkey- Responsible for ensuring of the operational readiness and availability of the IT infrastructure at Swatch Turkey HQ- Cegid Business Retail (CBR) Project Management and Implementation- Managing of tailor-made IT projects within the customer services scope.- Manages network operations; adding/terminating users; assigning rights and access; establishing e-mail addresses; assessing and reporting operational status; etc.- Control and monitoring of the order management / IT Purchasing- New Store Opening

- Retail Cash Systems, WAN, LAN Configuration and Management of Swatch Stores all around Turkey- Responsible for ensuring of the operational readiness and availability of the IT infrastructure at Swatch Turkey HQ- Cegid Business Retail (CBR) Project Management and Implementation- Managing of tailor-made IT projects within the customer services scope.- Manages network operations; adding/terminating users; assigning rights and access; establishing e-mail addresses; assessing and reporting operational status; etc.- Control and monitoring of the order management / IT Purchasing- New Store Opening

• Cash promotion mechanism of identification (Retalix)• Manage Engine Project Leading- Help Desk Management ( ITIL V3 )• Antivirus and security• IT security and data protection• Mobile and remote working• Email and smartphones• Ibm cash register setup• Wincore cash register setup• New Store Opening• Follow up Acronis back up • Exchange 2003-2008 mail server management• Retail Cash Systems, WAN, LAN Configuration and Management • Accomplish financial objectives by forecasting requirements, prepare an annual IT budget, scheduling IT expenditures• Manages network operations to include: troubleshooting connectivity problems; adding/terminating users; assigning rights and access; resetting passwords; establishing e-mail addresses; assessing and reporting operational status; performing backups and restores• Perform set-up and maintenance of servers and clients over Microsoft Windows Server 2008 R2 ( Active Directory & GPO & DHCP & DNS )• Perform set-up and maintenance of MS Exchange 2010 Server• PDKS and CRM Systems Management and Implementation• Manages network operations to include: troubleshooting connectivity problems; installing & maintaining routers; adding/terminating users; assigning rights and access; resetting passwords; establishing e-mail addresses; assessing and reporting operational status; performing backups and restores

• Manage Engine Project Leading- Help Desk Management ( ITIL V3 )• Follow up Acronis back up • Exchange 2003-2008 mail server management• Retail Cash Systems, WAN, LAN Configuration and Management • Accomplish financial objectives by forecasting requirements, prepare an annual IT budget, scheduling IT expenditures• Manages network operations to include: troubleshooting connectivity problems; adding/terminating users; assigning rights and access; resetting passwords; establishing e-mail addresses; assessing and reporting operational status; performing backups and restores• Perform set-up and maintenance of servers and clients over Microsoft Windows Server 2008 R2 ( Active Directory & GPO & DHCP & DNS )• Perform set-up and maintenance of MS Exchange 2010 Server

• Hardware & technical service support• New store opening• Ibm cash register setup• Cabinet Setup• Setup of Modem, Switch & Server• Help desk configuration and support• Network Monitoring and maintenance of retail stores• Set up and maintenance of company wan/lan infrastructure• Management of Acronis Backup Server• About 1000 users Ms office user description, Server system description• Network problem solving• Active Directory & DHCP support

• Hardware & technical service support• PC problem solving• PC setup