Hala Ezzat Email & Phone Number
@emc.com
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Who is Hala Ezzat? Overview
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Hala Ezzat is listed as Senior Technical Project Manager at Dell Technologies, a with 128606 employees, based in Egypt. AeroLeads shows a work email signal at emc.com and a matched LinkedIn profile for Hala Ezzat.
Hala Ezzat previously worked as Senior Technical Program Manager - Services Engineering at Dell Technologies and Advisor, Team Lead, Ent. Technical Services at Dell Emc. Hala Ezzat holds Nanodegree, Data Analytics from Udacity.
Email format at Dell Technologies
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AeroLeads found 1 current-domain work email signal for Hala Ezzat. Compare company email patterns before reaching out.
About Hala Ezzat
My role as Senior Program Manager in Services Engineering pivots on enhancing SaaS and product experiences. With over four and a half years in this role, my cross-functional leadership has been key to implementing best practices that resonate with customer satisfaction. We achieved a 15% cost reduction and a 25% workload hours decrease by refining usability and product metrics, which speaks to my dedication to efficiency and quality.Leveraging analytical skills and data visualization, my approach is rooted in meticulously monitoring product performance to pinpoint improvement areas. The strategies and solutions we develop are in direct response to customer needs, ensuring our product roadmaps are precisely aligned with market demands. Partnering with diverse teams, I advocate for service excellence, underpinning my commitment to deliver tangible value to both the organization and our customers.
Listed skills include Technical Support, Networking, Troubleshooting, Incident Management, and 7 others.
Hala Ezzat's current company
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Hala Ezzat work experience
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Senior Technical Program Manager - Services Engineering
- In Market Quality Engineering- Lead global cross-functional programs to deliver SaaS and product improvements based on customer needs. - Partner with different teams to implement best practices, processes, and tools to drive customer satisfaction programs.- Analyze data trends and monitor product performance to identify areas of improvement. - Provide consults on product roadmap priorities for new product features & defining requirements.- Achieved 15% cost reduction and 25% workload hours reduction through driving improvements in usability, customer and product metrics through documentation, trainings, and product enhancement requests. - Communicate key technical and product updates to wider Support organizations and customers through monthly newsletters- Lead cross-functional programs that involves engineering, product management, quality engineers, support & upgrade engineers.- Influences and contributes to the development, implementation, and continuous improvement of in-market quality standards and processes.- Drives continuous improvement in the quality of systems as experienced by customer.- Use PowerBI, tableau and SQL to analyze data and generate insights.
Advisor, Team Lead, Ent. Technical Services
Senior Analyst, Level 2 Support Engineer
Technical Support Engineer
Colleagues at Dell Technologies
Other employees you can reach at delltechnologies.com. View company contacts for 128606 employees →
Rupesh Yadav
Colleague at Dell TechnologiesDelhi, India
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Jacob Dority
Colleague at Dell TechnologiesRound Rock, Texas, United States
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Lee Ling Tan
Colleague at Dell TechnologiesSelangor, Malaysia
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Milton Williams
Colleague at Dell TechnologiesHouston, Texas, United States
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Richa Singh
Colleague at Dell TechnologiesGurgaon, Haryana, India
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Anushka Kumar
Colleague at Dell TechnologiesDubai, United Arab Emirates
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Walid Messaoudi
Colleague at Dell TechnologiesBejaia, Algeria
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Ahmed Arafa
Colleague at Dell TechnologiesEgypt
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Ilyas Elasri
Colleague at Dell TechnologiesPrefecture Of Casablanca, Casablanca-Settat, Morocco
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Magdiel Ribeiro
Colleague at Dell TechnologiesRio Grande Do Sul, Brazil
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Hala Ezzat education
Nanodegree, Data Analytics
Bachelor'S Degree, Communications Engineering
Frequently asked questions about Hala Ezzat
Quick answers generated from the profile data available on this page.
What company does Hala Ezzat work for?
Hala Ezzat works for Dell Technologies.
What is Hala Ezzat's role at Dell Technologies?
Hala Ezzat is listed as Senior Technical Project Manager at Dell Technologies.
What is Hala Ezzat's email address?
AeroLeads has found 1 work email signal at @emc.com for Hala Ezzat at Dell Technologies.
Where is Hala Ezzat based?
Hala Ezzat is based in Egypt while working with Dell Technologies.
What companies has Hala Ezzat worked for?
Hala Ezzat has worked for Dell Technologies, Dell Emc, and Orange Business Services.
Who are Hala Ezzat's colleagues at Dell Technologies?
Hala Ezzat's colleagues at Dell Technologies include Rupesh Yadav, Jacob Dority, Lee Ling Tan, Milton Williams, and Richa Singh.
How can I contact Hala Ezzat?
You can use AeroLeads to view verified contact signals for Hala Ezzat at Dell Technologies, including work email, phone, and LinkedIn data when available.
What schools did Hala Ezzat attend?
Hala Ezzat holds Nanodegree, Data Analytics from Udacity.
What skills is Hala Ezzat known for?
Hala Ezzat is listed with skills including Technical Support, Networking, Troubleshooting, Incident Management, Microsoft Office, Sql, Itil, and Redhat Linux.
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