Haley Carter Email & Phone Number

Hampton Roads, Virginia Metropolitan Area

• Plan and execute multiple events per month, which range in size and scope from small sessions to larger events.
• Plan and execute individual event budgets annually.Abide by budgeting requirements to ensure financial success.
• Help maintain membership database and online event calendar.
• Responsible for selling sponsorships.Responsible for soliciting venues and vendors for all events.
• Work with Director of Marketing in developing marketing strategies and plans for each event.
• Coordinate, facilitate and record minutes for local Events & Education Committee and Advisory Committee

Norfolk, Virginia, United States

• Answering phone, e-mail inquiries in allotted turnaround time in alignment with set KPI’s
• Monitor cargo for timely freight and customs release and communicate any issues to customers, as well as their broker, haulers, and/or warehouses
• Engage in Quarterly Business Reviews with Sales and customer
• Find routes for shipping containers
• Assists Supervisor with new account onboarding, SOP updates, scorecard reviews, and general reporting
• Responsible for editing booking errors

Virginia Beach, Virginia, United States

• Hire, train, and oversee team of 4-6 dispatchers
• Create and supervise weekly and monthly schedule for dispatchers
• Submit payroll for the dispatch team
• Report daily to entire company with sales results
• Research and pilot new advertising sources, software, and CRM
• Lead communicator between sales, dispatch, and production teams

- Report weekly on the market and oversee pricing of all availability, produce any recommendations - Prepare for monthly meetings to review and discuss renewal rates- Negotiate renewal rates - Develop an annual Marketing plan/budget and present to upper management- Report quarterly of leasing and marketing efforts to upper management - Oversee resident.

- Face of the company, provide excellent customer service in person and over the phone- Build relationships with prospective renters, residents, vendors etc. - Share accurate information with prospective renters about community and the rental process- Provide every prospective renter excellent and consistent customer service to avoid discrimination.

Virginia Beach, Virginia, United States

- Answer the phones- Check guests in and out- Make guest appointments- Understand and explain timing behind services- Teach mini classes to students- Prepare guest tickets and organize student placement- Teach customer service skills to co-workers- Assist manager when out