Front Desk Agent
Current· Maintained an organized front desk area, ensuring all forms were up to date and available.· Operated telephone to answer calls and assist patients with questions· Assisted with completion of forms and sign in procedures· Organized and filed important documents in filing cabinets.· Entered data into company software systems· Scheduled appointments and maintained and updated calendars· Managed and organized confidential information to maintain privacy· Researched discrepancies in billing or payment information· Verified insurance coverage for accuracy of billing process· Collected payments from patients and updated billing records accurately· Assisted with medical billing