Haley Johnson Email & Phone Number

Fairbanks, Alaska, United States

Ashburn, VA

• Assists and disseminate notices to airmen
• Monitors multiple databases to keep track of all flight data functions
• Relayed instructions and clearances to pilots from air traffic control
• Translates weather, pilot reports, and educates the flying public
• Provide information for the pilot to make a safe flight
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions

Olathe, KS

• Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction
• Contacted customers via phone and email to confirm deliveries and follow up with inquiries
• Tracked expenses and documented records
• Stayed up to date on factory announcements and recalls
• Reconciled deliverables, monitored schedules of open claims and collaborated with accounting staff to pursue payments
• Created and maintained spreadsheets and developed administrative and logistical reports

Olathe, KS

• Adhered to all state, federal and airport authority security requirements
• Prepared dispatch release documents for all flights
• Proctoring government tests
• Processing payments and answering telephone calls and responding to customer's questions/concerns