Haley Ross Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Greater Chicago Area

• Served as the primary contact for all aspects of attendee management for events ranging from 250-1,500 attendees, providing a flawless event registration and, ultimately, flawless onsite experience for attendees• Prioritized daily tasks, communicated registration numbers and challenges, managed the deliverables timeline and reviewed attendee facing communication for clarity and accuracy• Initiated communication between multiple contacts for events which included, but not limited to… Show more • Served as the primary contact for all aspects of attendee management for events ranging from 250-1,500 attendees, providing a flawless event registration and, ultimately, flawless onsite experience for attendees• Prioritized daily tasks, communicated registration numbers and challenges, managed the deliverables timeline and reviewed attendee facing communication for clarity and accuracy• Initiated communication between multiple contacts for events which included, but not limited to, hotel, destination management company, client, web developer, air and program manager; ensured hotel accommodations were secured and aligned with each person's travel plans and arranged for ground transportation• Managed multiple project timelines, reports, registration websites, and program mailboxes • Conducted client, internal, event kick-off, live-turnover, and weekly status meetings• Created and delivered multiple attendee reports for client as needed using proficient Microsoft Excel and CVENT skills Show less

Greater Chicago Area

• Prepared event proposals for clients through a complete understanding of their needs and budgets• Answered phone calls/emails from clients and responded to their questions about menu and other items• Coordinated event-related food and beverage, linen, and equipment rental requirements with appropriate departments as well as with vendors• Assisted on-site at events to assure event ran smoothly and client needs were met and satisfied from the time of approach until their departure;… Show more • Prepared event proposals for clients through a complete understanding of their needs and budgets• Answered phone calls/emails from clients and responded to their questions about menu and other items• Coordinated event-related food and beverage, linen, and equipment rental requirements with appropriate departments as well as with vendors• Assisted on-site at events to assure event ran smoothly and client needs were met and satisfied from the time of approach until their departure; events included DHL Innovation Center’s soft and hard launch, Grant Thornton’s happy hour, 360 Destination Group’s happy hour, and the Chicago Gourmet event• Utilized Proposify, Tripleseat, and Cataerease software• Ensured the success of all events while maintaining high standards of service Show less

Columbia, Missouri Area

• Planned and contributed on event design (strategy and content), protocol, cost and budget management, menu planning, logistical coordination, and site usage for the firm’s largest client, Veterans United (800+ in attendance); events included a field day outing with a host of activities on a large field; and a December holiday party at a convention center • Worked with vendors and contracted with them for décor, food, linen, equipment, and entertainment, ordered apparel for attendees and… Show more • Planned and contributed on event design (strategy and content), protocol, cost and budget management, menu planning, logistical coordination, and site usage for the firm’s largest client, Veterans United (800+ in attendance); events included a field day outing with a host of activities on a large field; and a December holiday party at a convention center • Worked with vendors and contracted with them for décor, food, linen, equipment, and entertainment, ordered apparel for attendees and gathered sponsorships• Set-up and took down equipment• Fostered a positive, satisfactory and efficient experience for guests during events Show less

Chicago, Illinois

• Collaborated with Wedding Planner to coordinate event logistics at every event with 100-300 attendees• Assisted in all aspects of planning events, working with clients, event coordination, and execution• Gathered information on each wedding to achieve quality event execution• Proposed new ideas to improve the event planning and implementation process• Anticipated project needs, discerned work priorities, and met deadlines• Worked directly with planner and clients leading… Show more • Collaborated with Wedding Planner to coordinate event logistics at every event with 100-300 attendees• Assisted in all aspects of planning events, working with clients, event coordination, and execution• Gathered information on each wedding to achieve quality event execution• Proposed new ideas to improve the event planning and implementation process• Anticipated project needs, discerned work priorities, and met deadlines• Worked directly with planner and clients leading up to events, answered questions by text, email, and phone promptly• Created "day-of" timeline for events and event orders with the clients; organized paperwork for events including contracts, constructed and finalized attendee lists, contacted vendors and venue locations• Sat-in on client meetings to discuss event from start to end• Organized invitations, and ensured all invitees received one• Assisted wedding planner on-site at 20+ weddings at varied venues throughout the Chicagoland area• Helped created detailed agenda for the event once on-site• Served as point-of-contact for events from start to close ensuring all contractual obligations were met by the venue• Fielded questions from guests and clients throughout the event• Communicated with a multitude of Chicago vendors, creating relationships for future events Show less

Columbia, Missouri Area

• Interviewed 30+ Missouri residents a day in regards to their health insurance• Engaged quickly to persuade residents to participate in surveys to meet daily goals

Columbia, Missouri Area

• Responsible for the safety of recreation members while utilizing the fitness center• Communicated with staff, ensuring proper rotation of rooms to monitor• Registered members for both check-in/check-out • Provided answers to questions from the members while using the facility• Attended CPR certification classes• Ensured all equipment was clean, sanitized, and organized