As a user acceptance tester (UAT) SNR analyst I was responsible for managing the user acceptance testing for releases and new projects within JPMorgan Chase, as well as developing test cases with users, product managers and other teams. I was in charge for providing feedback and changes once user acceptance testing had taken place and building lasting relationships with all the teams that I had the opportunity to work with. I had worked extensively with business analysts and software… Show more As a user acceptance tester (UAT) SNR analyst I was responsible for managing the user acceptance testing for releases and new projects within JPMorgan Chase, as well as developing test cases with users, product managers and other teams. I was in charge for providing feedback and changes once user acceptance testing had taken place and building lasting relationships with all the teams that I had the opportunity to work with. I had worked extensively with business analysts and software development teams to successfully complete projects Show less

As a CSD Strategy analyst I was responsible for streamlining delivery of data analysis within the credit card industry using tools like SAS, SQL, MS Access, MS Excel, MS Project and VBA to create strategies and processes that enhance client services and improve deliver.

As a Production flow coordinator I was responsible for the day to day operation of the Collections dialer including set-up and modification, and real time monitoring of campaigns. I was working independently and as part of a team within my role. The job required the ability to work under pressure and to effectively handle multiple tasks while adhering to time constraints.