Hamza Zulfiqar Email & Phone Number

Newfoundland And Labrador, Canada

Representing Bell Canada and communicating a comprehensive range of products and packages in simple terms to potential customers.Actively marketing any ongoing promotions and campaigns to sell a range of products, including Wireless, Cable, High-speed Internet, and Home Phone, directly to customers.Building rapport with customers and utilizing strong presentation skills to relay information backed by deep product knowledge.Handling customer objections with care and resolving customers' issues to drive customer retention.Providing insights on local market trends to the client in order to assist with fine-tuning future sales strategies. Meeting weekly sales targets.

Canada

Delivered end-to-end B2B support to Booking.com partners with account management. Responsibilities include partner onboarding, property setup, profile management, property advertisement, policy implementation, guest communications, invoice processing, and dispute resolution.Cultivated expertise in the international travel and hosting industry, fostering strong relationships, executing successful campaigns, and helping implement impactful business programs. Offered multi-channel support through inbound/outbound calls, emails, and internal platforms, ensuring seamless communication.Demonstrated adaptability in the fast-paced travel industry, upheld data security in accordance with GDPR, and adhered to ethical business practices. Showcased proficiency in navigating digital platforms and CRM tools.Acknowledged as a top-performing agent based on partner surveys (100% PSAT Score) and was awarded several cash prizes.

Pakistan

~Assisting customers with troubleshooting their electronic devices including cellphones, internet modems and computers.~Relaying products and packages in simple terms.~Resolving customers' issues and driving customer retention.~Promoting the brand and meeting sales targets.

Pakistan

• Student Assistant and President, School Computer Club Provided technical support and assistance to students and staff Troubleshooting computer hardware and software issues Installed operating systems and performed network troubleshooting• Programmed various applications for school events Developed and implemented a scholarship website for the college Designed pamphlets, posters, and placards for WSW 2018 sponsored by SUPARCO Created a Women Empowerment video sent to the UN for the Business Women Awards 2018 Assisted the college dramatics society with audio and visual effects for plays• Developed and wrote programs for college events Created a computer program for the Astronomy Quiz Competition Designed a computer program for the Model United Nations (MUN)• Recognitions and Awards Received multiple certificates and awards from the college for outstanding contributions• Strong commitment to community involvement and helping others.

Pakistan

Completed a 4-month internship at we.R.play, a prominent mobile video game company, focusing on Unity engine-based development and marketing. Gained hands-on experience in diverse aspects of the gaming industry, including designing, developing, advertising, and customer retention strategies. Acquired valuable skills in game development and marketing, contributing to the success of various projects during the internship.

Pakistan

Developed a solid foundation in EV3 programming language through intensive training sessions and practical exercises.Successfully implemented various robotics projects using Lego Mindstorm, applying my programming knowledge to create functional and interactive robots.This internship experience at RoboMinors has not only enhanced my technical skills in robotics and programming but also allowed me to develop strong teamwork, communication, and organizational abilities.

High School Diploma, Pre-Engineering

Activities and Societies: President Computer Science Club, Robotics Club, Book Club, Soccer, Cross-Country, Athletics, Gymnastics.

Bachelor Of Science - Bs, Computer Science, A

Activities and Societies: Major in Computer Science and Minors in Business and Mathematics. President READMUN Book Club.