 Coordinates and conducts background investigations of individuals currently orpotentially serving in positions impacting public trust and national security. Utilizes professional and secure communication methods to meet with individuals andestablishments, orchestrating interactions toward gathering of pertinent details. Obtains and handles physical and digital sensitive information through records andpersonal testimony with optimal efficiency of time and travel mileage. Conducts remote and in-person interviews according to contract guidelines ofquestioning, note-taking, and issue resolution procedures. Writes, edits, and transmits adjudicative information in concise, contract-specificformat according to evolving guidelines and standards of reporting.

• Designed in-person and Microsoft Teams lesson plans; managed grading systems forinternational students.• Instructed students in all levels of English language reading, writing, speaking, andgrammar in preparation for TOEFL exam.

· By-name requested for technical writing and editing Army publication for over 700 recipients through Microsoft Outlook under proper classification.· Utilized Composite Risk Management (CRM), critical decision making, and strategic analysis resulting in zero losses during tenure.· Prepared, operated, and maintained secure, nationally sensitive communications equipment valued over $50,000; NIPRNet and SIPRNet· Conducted ongoing reviews of the operational environment within the area of responsibility; coached and mentored team in professional development in support of state and national interests.· Supervised linguistics training and collaborated with senior level language instructors.

• Presented team vision, product packages, and quotes from clients; effectivelycommunicated client requests and concerns with marketing team.• Collaborated with project manager using Asana software; achieved production goals.• Delivered final digital products to clients through Microsoft Outlook before deadlines.

• Converted entire data system of over 300 clients from physical files to digital; managedstudent information and for business planning.• Edited technical online enrollment process and company policy using HelloSign.• Initiated one-time payment transactions and automatic payments through Authorize.• Created content and published advertisements for business Facebook page,promotional letters, and follow-up emails; maintained goal customer relationships.

• Developed Excel Spreadsheets for housing assignments; entered 1000+ studentemergency contact information into Jenzabar rave alert system.• Planned transportation, schedules, and safety protocols for international travel.