• Developed and lead tailored strategic initiatives geared toward attorney retention, including community projects and professional development programs, seeing complex projects through from inception to implementation.• Advised on key growth and enterprise accounts by: making recommendations to sales team regarding account needs, collecting and synthesizing information from lawyers to assist in account planning, and identifying client sales opportunities and lawyer development opportunities.• Counseled senior leadership on conflicts of interests and other risk scenarios for the business and for clients.• Served as the primary relationship manager with attorneys, including career pathing and coaching, throughout lawyers’ career.