Hannah Royle 🌻 Email & Phone Number

Manchester, GB

• OverviewManage IT system projects. Support the activities of the IT Department. Manage CRM and Exam Processing system, Managing all the reports. Developing new IT skills.Job purpose
• Project Management of all IT system projects
• Management and maintenance of the ABMS, CRM and exam processing system and all data contained within.
• Management of the reporting system - writing, requirement gathering and development of all reports and data using Crystal Reports Developer and Microsoft Access.
• Management and maintenance of VLE - content, user administration, new initiatives – using different mediums
• Development of new IT skillsKey responsibilities:

• Produce, manage and co-ordinate the formatting of all programme materials.
• Proof reading and copy writing of company documents.
• Creation of master CD’s for programme materials.
• Management of the document library.
• Management of the approval system.
• Management of the writing, Requirement gathering and development of all reports in Crystal Reports Developer and Microsoft Access.

1. Dealing with all communication from our Contracted Educational Advisors; application forms, all queries, emails, deferral requests, converting conditional offers to unconditional, commission invoices, refund request, updating a database (Access), sending out by courier all letters.2. Producing statistics on International recruitment, where students have.

1. Dealing with queries/orders/complaints by telephone/post/email2. Providing information and answering questions about the product3. Generation of invoices for products to customers (SAGE), and keeping customer records up to date.4. Producing statistics about product sales and complaints.5. Dealing with packing and despatch of products.6. Receiving.

Bsc (Hons) Information And Communication, 2:1

Activities and Societies: Surf club• Web Page Design, using HTML, Dreamweaver, Flash and Photoshop • Programming, using Visual Basic •.

Education record