Hanna Kaplan Email & Phone Number

Atlanta, Georgia, United States

XUP Payments was acquired by KeyBank. *Partners with various groups across Key to effectively manage XUP's operations (Finance, HR, TPM, BRC, PMO, etc). Responsible for XUP deliverables. *Responsible for XUP Product Management team delivering products across consumer and commercial originations

Greater Atlanta Area

• Manage resource allocation, capacity, and P&L Forecast
• Implemented key department analytics and tracking mechanisms, recognizing $200K+ in department savings each year
• Responsible for strategizing & executing on talent initiatives including compensation analysis, benefits renewal, and training plans resulting in greater employee satisfaction & company savings
• Design & implement tools and processes to streamline and standardize talent acquisition process
• Manage stakeholders across leadership team on strategic initiatives, including changes to talent strategy, performance standards, and key hiring decisionsFor the launch of XUP Payments Operations Team* Leading the.

Greater Atlanta Area

• Responsible for the company's EHR, mobile apps, and internal team projects
• Managed development cycles, resource allocation, and releases for all projects
• Interfaced directly with pilot users to gain feedback and resolve issues
• Served as product and project expert for all other teams in the company
• Worked with 3rd Parties to ensure government regulations were met
• Created extensive project documentation

Burlingame, CA

• Full life cycle recruiting consultant for technical start-ups of varying sizes and industry.
• Specialize in sourcing, recruiting, and closing passive candidates for a high growth, revolutionary company
• Worked closely with in-house hiring managers to refine needs, find ideal candidates, and facilitate the interview and hiring process
• Managed nationwide searches to fill high-level sales & engineering positions across regions

Burlingame, CA

• Part of a small team building new product in resident & property management space
• Responsibilities include: product development, consultant management, recruiting, wireframe design, onboarding and training sales reps, designing workflow and processes, organizing beta testing, and creation of.
• Community & Client Support: provided all levels of support via phone, email, and chat in addition to developing support materials based on feedback