Hanna Kaplan Email & Phone Number

Atlanta, Georgia, United States

XUP Payments was acquired by KeyBank. *Partners with various groups across Key to effectively manage XUP's operations (Finance, HR, TPM, BRC, PMO, etc). Responsible for XUP deliverables. *Responsible for XUP Product Management team delivering products across consumer and commercial originations

Greater Atlanta Area

• Manage resource allocation, capacity, and P&L Forecast• Implemented key department analytics and tracking mechanisms, recognizing $200K+ in department savings each year• Responsible for strategizing & executing on talent initiatives including compensation analysis, benefits renewal, and training plans resulting in greater employee satisfaction & company savings• Design & implement tools and processes to streamline and standardize talent acquisition process• Manage stakeholders across leadership team on strategic initiatives, including changes to talent strategy, performance standards, and key hiring decisionsFor the launch of XUP Payments Operations Team* Leading the transition of all aspects of HR, Accounting & Finance functions during the launch of XUP Payments, a division of MCG, in addition to building net-new capabilities within XUP’s Ops Team* Managed the design and build out of financial system & ERP enhancements to allow for product specific financial reporting, while retaining existing capabilities* Work directly with COO to establish new KPIs to manage XUP Payments business. Collaborating cross-functionally to ensure KPIs are integrated and aligned to goals at the team and personal level

Greater Atlanta Area

• Responsible for the company's EHR, mobile apps, and internal team projects• Managed development cycles, resource allocation, and releases for all projects• Interfaced directly with pilot users to gain feedback and resolve issues• Served as product and project expert for all other teams in the company• Worked with 3rd Parties to ensure government regulations were met• Created extensive project documentation

Burlingame, Ca

• Full life cycle recruiting consultant for technical start-ups of varying sizes and industry. • Specialize in sourcing, recruiting, and closing passive candidates for a high growth, revolutionary company• Worked closely with in-house hiring managers to refine needs, find ideal candidates, and facilitate the interview and hiring process• Managed nationwide searches to fill high-level sales & engineering positions across regions

Burlingame, Ca

• Part of a small team building new product in resident & property management space• Responsibilities include: product development, consultant management, recruiting, wireframe design, onboarding and training sales reps, designing workflow and processes, organizing beta testing, and creation of outbound materials• Community & Client Support: provided all levels of support via phone, email, and chat in addition to developing support materials based on feedback