Hannah Kramer Email & Phone Number

Spokane, Washington, United States

Spokane, Washington, United States

Direct project management initiatives from conceptualization through development, implementation, and management.Partner with key collaborators to identify and execute cross-functional goals.Develop and maintain standard operating procedures to ensure client business consistency and efficiency.Define timelines, KPIs, deliverables, and milestones; allocate resources.Negotiate pricing, timelines, services, and terms with clients. Provide administrative and technical support to clients across various industries, including but not limited to managing email, conducting research, and social media management.Create visually appealing monthly newsletter using Canva for clients.

Spokane, Washington, United States

Direct and oversee the insurance billing department for the office. Manage all incoming insurance payments and outgoing claims while collaborating with team members to govern daily tasks to improve efficiency.Drafts and presents project proposals for initiatives to reduce open claims and outstanding accounts.Developed and implemented medical billing protocol and spearheaded medical billing operations.Create progress reports and monitor data to assess efficiency.Build strong lasting relationships through exceptional client service; serve as the primary point of contact for patient communications regarding insurance and financials.Responsible for assisting patients in processing insurance claims and management of relationships with insurance carriers.

Pullman, Washington, United States

Implemented an updated patient contact system through text messages and emails in order to update patient health history and contact information via the Legwork software.Created and ran the office Facebook page, implementing a posting schedule for 2 posts per week.Contacted patients via phone to set up and confirm appointments and sent referrals to specialist offices via email.

Spokane, Washington, United States

Spokane, Washington, United States

Cheney, Washington

Give presentations to groups of 20-45 students about study abroad opportunities, Participate in panels about study abroad, and help students with scholarship applications by reviewing and editing essays

Cheney, Washington

Make copies of important documents, file graduation applications, provide information for students inquiring about majors and minors in the department, proctor placement tests for 5-10 students a week, pick up mail and deliver intercampus mail, and create informational pamphlets for study abroad programs.

Bachelor Of Arts - Ba, International Relations And Affairs

International Relations And Affairs, French

3 Month Study Abroad program to finish my program in International Affairs and French Language