2023 Top Sales Club winner

Manage the sales and operations of 11 account managers throughout Western Pennsylvania, Ohio and West Virginia. Drive strategic initiatives and lead our Champion 2020 strategy in the region. I train, develop and coach Account Managers through team trainings and van rides. Execute executive meetings with our VIP customers to create partner, rather than vendor relationships. Drive Software and Services contracts to grow touchpoints and "stickiness" with partner customers.

Marketing manager focused on driving awareness both internally and externally on the promises of our Hilti Tool Warranty and the new Hilti Connect App. I maintain and analyze our tool offering and their proposed warranty time promise. Work with our Tool Service Centers to maintain our 1 day turn around time. Implement spare parts into each of our stores providing customers the opportunity to do simple repairs themselves. Collaborate with customers across North America to ensure competency in order to make certain our customers understand the Hilti Tool Warranty is the BEST in the Industry. Promote and enhance warranty services to keep us a leader in the construction industry.

Manage the activities of the President and CEO of North America. Coordinate with all of the directors on meeting schedules and agendas. Manage numerous special projects assigned by the CEO. I collaborate on all maintainance and ordering for construction projects in the building.

Help to provide solutions to customers in the structural building industry by lowering their tool costs, repair costs, and labor costs. Focused on teaching how Hilti tools can make your job more efficient and lower construction laborer fatigue.

Colaborating with R&D, Marketing, Product Development, Safety, and QA to determine what changes Amway needs to make to be competetive in the Medical Device industry. Performed a gap analysis and gave recommendations of how to strategically fill those gaps.

Managed all Mandarin speaking distributor accounts and through customer service maintained positive relationships and built trust in the company and its products.Aided with vocabulary translation which benefited other mandarin speaking agents to work more effectively and have a clearer understanding of product names and compensation plan vocabulary.Helped distributors understand Nu Skin's compensation plan and through company business building techniques also taught them how to build their business and maximize their commissions.Developed public speaking skills by performing tours of Nu Skin's corporate facilities, which gave the distributors a better understanding of the company which in turn led to more interest in the company.

Aided customers with new distributor application and order placement.Resolved shipping problems with packages being shipped to the wrong address and through patience and customer service was able to leave the customer with a positive outcome and a good experience.Met sales department goals of creating an additional 5% sales by being proactive on all sales calls and averaged $1,000 of additional sales per month.