- A results-orientated customer service professional with more than 18 years experience .. Energetic with solid experience providing diverse customer support in high volume call center, front offices & Social Media environments. - Strong problem-solving skills coupled with initiative and accuracy, provide a first-rate experience for the customer and facilitate the development of strong customer relationships. - A self-motivated and hardworking employee with an excellent track record of meeting and exceeding productivity targets.- A committed team member who consistently achieves customer service goals and adds significant value to the bottom line.- Strong computer skills .. Competency using MS Word, MS Excel, MS PowerPoint, Outlook and Internet.- Ability to train, motivates, and supervises customer service employees.- Ability to navigate through several web applications simultaneously.