Hany Banoub Email & Phone Number

Fully develop and deliver Unit4 Business World Training to customers to high standards.

London, United Kingdom

Fully develop & deliver KashFlow Akademy to the highest standards: www.kashflow.com/akademy

KashFlow: Cloud / SaaS Accounting Software - SMEs & Accountants

Face to Face Training, Webinars, Partner Product Sales & Demos, Business Shows & Exhibitions, Workshops, Staff Training

• Full development & delivery of all training programs, Face to Face Training and Webinars to all clients. Management and execution via Eventbrite, GoToWebinar, Venue Hires. KPIs = excellent delivery to all End Users & Partners, feedback, analysis, and change management.

• Ensure customer adoption & success through Training, Consulting, Strong Influencing & Inspirational Skills

• Engage with End Users and Partners - Face to Face Training, Webinars, Telephone, from customer early trialists > subscribers including: bespoke product demos, walkthroughs, consulting, troubleshooting, support

• Run Workshops and Seminars at Exhibitions (10 Workshops ran at the Business Startup show in London, Olympia, 22 and 23 Nov 2012: http://tinyurl.com/abeur29

• Deliver Business Show events supporting Marketing & Sales Teams - exhibition stands & workshops (Business 2012 @ the O2, London & Business Startup @ ExCel, London)

• Conduct Customer Needs Analysis to maximise ROI & best implementation in-line with their business goals

• Maintain highest level of product knowledge & teach product best practice, functions & capabilities – including full product training & demos

• Provide support & liaise with product development, technical and support teams to ensure customer issues and requests are resolved

• Identify & pass over new opportunities for sales team

• Work with sales team to maximise client retention & enhance further adoption, new business opportunities

• Build a strong & reliable relationship with customers & decision makers

• Sell the benefits & future of Cloud computing to SMEs & Accounting Partners

Tools: Eventbrite, GoToWebinar, MailChimp, Capsule, Zendesk, Dropbox, Google Apps, *Brain*

London, United Kingdom

SUMMARY

• Founder & MD of 3 Year Business Startup
• ERP Business Systems Training Consultancy
• UNIT4 Agresso ERP Finance

SYSTEMS & END USER TRAINING MANAGER & CONSULTANT

Engage with clients to bid & win contracts to fully develop, deliver & change manage business systems training programs.

PRIVATE & PUBLIC SECTOR CLIENTS

• Cyril Sweett
• London Borough of Ealing
• Woodland Trust
• Integra Associates

Consistently exceeded client expectations - www.trainadvisers.com/Testimonials

As a business owner / MD, my role involved creating the business from the ground up, bidding for and winning work to the private and public sectors - delivering and presenting training proposals and quotes to Executives and delivery of business systems training programs.

The training proposals and programs I created included TNA, Knowledge Transfer, key deliverables, time & team management, implementation, feedback and analysis.

It also included consulting with client’s Project Managers re: Client business processes & implementation consultants re: bespoke Agresso build, during the Solution Design, UAT, Business Change Management, Build, Testing, Implementation, Go-live, rollout & support.

Training covered: ERP business system implementation & business processes & included development of all training materials (User Guides, Lessons, Presentations, Courses & Exercises)

Bespoke ERP Business Systems Training to Finance teams & End users included:

• Financials – General Ledger, Accounts Payable, Accounts Receivable

• Project Costing & Billing (PCB), Invoicing, Timesheet & Expenses processing

• Logistics: Procurement processing & Sales Orders

• Agresso Common – Chart of Accounts, Account Rules, Attributes & Relations, Agresso Payroll, Human Resources, Planner, Fixed Assets

• Reporting: Simple, Enquiry Setup, & Browser. Excelerator

• Procurement – Requisitions, Workflow, GRN, Purchase Orders, Invoices

• Timesheets, Expenses & Project Invoicing, Management & Financial Reporting

Grantham, United Kingdom

Bid and won contract to develop & deliver Agresso End User Training (Finance & Non-Finance) to Woodland Trust - Grantham based Charity.

"Training Advisers provided value for money as the same person developing the training materials also delivered the training.

The training was centred around Woodland Trust processes and they demonstrated such knowledge of the Woodland Trust that one delegate thought Training Advisers were Woodland Trust employees.

[Training Advisers] delivered the training in a calm and professional manner, smiling even when faced with glitches in the system.

The materials are easy to understand and provide us with an excellent resource going forward.

I would recommend Training Advisers and we will use them again"

Helga Edwards, Head of Finance at The Woodland Trust, March 2010

Abingdon, United Kingdom

Delivered SAP training to editing teams

• Knowledge transfer meetings with Informa / Taylor & Francis Group & SAP developers to understand business, training requirements and build

• Developed training reference guide as required by client

• Delivered SAP training to editing teams to enter journal budgets

• Exceeded client expectations

"Hany jumped into the breach caused when our trainer was given compassionate leave about 1 week before training was due to commence ahead of the rollout of the second release of our data warehouse.

This release consisted of a planning application to permit us to build our budget for 2010. As such we had no room for slippage, the budget period being finite.

Despite no handover from the incumbent (for reasons outside the control of all parties) he worked hard with the project team to get up to speed and within a few days delivered his first training course.

We were impressed with his attitude and big smile which helped to win over our users."

Gillian Howcroft, Director of Editorial E-Projects - Informa / Taylor and Francis Group

London, United Kingdom

Agresso Training Consultant

• Delivered training from 2 days (Accounts Receivable for Finance), a week for Finance team, or training to general client staff for weeks/months

• Clients worked for on behalf of Optimum include:

• Anchor Trust, Sutton Council, Ealing Council, University of Westminster, University of Southampton, Detica, SEEDA, Victim Support, Waterman Group, White Young Green, Liberata, EC Harris

• UK travel including Leeds & Southampton, to name a few

• International travel in UAE (Dubai, Abu Dhabi), & Hong Kong

Bachelor Of Science, Computer Science

Graduated 2.1, A course exploring the Theory of Digital Machines, Programming Languages (Assembly, C++, Java, Perl), Operating System.

Associate Of Science, Business Administration

Micro and macro economics, accounting, marketing, finance, management, International Business