Haolin Chen Email & Phone Number

Madrid, Es

Madrid, Community Of Madrid, Spain

- Streamlined Data Integration: Successfully led end-to-end data integration projects for tools like Salesforce, JIRA, and Datadog, ensuring efficient data ingestion and standardization across systems.- Data-Driven Insights: Designed and delivered dashboards and visualizations to monitor process efficiency, driving measurable performance improvements across multiple departments.- Advanced Analytics Enablement: Partnered with stakeholders to define KPIs and develop knowledge models, empowering advanced analytics and actionable decision-making.- Process Optimization: Conducted process mining analyses to identify bottlenecks, reduce time-to-restoration, and optimize customer support systems, enhancing overall operational efficiency.

Madrid, Community Of Madrid, Spain

Beijing, China

- Data Warehouse Development: Built and maintained the data warehouse for TikTok Shop governance and audit, ensuring robust and scalable data infrastructure in collaboration with cross-functional business teams.- Efficient Data Pipelines: Designed and implemented efficient and stable data pipelines to integrate audit-related data, including new audit queues, enabling seamless data ingestion and accessibility.- Metric and Dashboard Reconstruction: Planned and developed data models while reconstructing core dashboards for four key audit categories—merchants, products, videos, and live broadcasts—enhancing data visibility and decision-making.- Process Optimization: Streamlined the TCS human audit platform by optimizing queue management processes, standardizing template data for engineering review, and automating key aspects of queue handling, resulting in improved operational efficiency.

Beijing, China

- Data Monitoring & Analysis: Analyzed core metrics for international business operations, conducted thematic analyses, and designed A/B tests to enable efficient business iterations and data-driven decisions.- A/B Testing & Revenue Assessment: Designed and executed A/B tests to extract, integrate, and analyze data, delivering actionable experimental conclusions that supported revenue evaluation and strategic decision-making.- Data Structure Optimization: Enhanced Hive-level database structures by designing and implementing intermediate tables tailored to specific analytical objectives, simplifying data retrieval logic and improving query efficiency.- Business Logic & Issue Resolution: Conducted in-depth analysis of business scenarios, clarified workflows, and proactively identified and addressed operational issues, providing targeted solutions to alleviate business pain points.- Dashboard Development: Built interactive dashboards to automate data visualization, simplifying complex business processes and enabling more efficient decision-making.

Master Of Science - Ms, Data Science

Summer School, Smart City

Master Of Science - Ms, Artificial Intelligence

Bachelor Of Engineering - Be, Computer Science

Summer School, Systems Engineering

Master'S Degree, Entrepreneurship/Entrepreneurial Studies