Hari Krishnan Email & Phone Number

United Arab Emirates

Dubai, United Arab Emirates

Order Management:* Process and manage customer orders, ensuring timely fulfillment.* Track and expedite shipments to meet delivery deadlines.* Resolve order discrepancies and customer inquiries promptly.Shipping and Transportation:* Coordinate with carriers to schedule and arrange cost-effective shipments.* Prepare accurate shipping documentation, including customs paperwork.* Monitor shipments to prevent delays and mitigate potential issues.Inventory Management:* Maintain accurate inventory records for optimal stock levels.* Conduct regular inventory audits to identify discrepancies and optimize storage.* Collaborate with the warehouse team to ensure efficient storage and replenishment of goods.Vendor and Carrier Relations:* Build and maintain strong relationships with suppliers and carriers.* Negotiate favorable rates and service level agreements.* Evaluate vendor performance and identify opportunities for improvement.Compliance and Documentation:* Ensure adherence to local and international shipping regulations.* Maintain detailed records of all logistics activities for compliance and reporting purposes.Cross-Functional Collaboration:* Work closely with other departments (Procurement, Sales, Operations) to align logistics activities with business objectives.* Coordinate with warehouse and production teams to optimize inventory levels and delivery schedules.Continuous Improvement:* Identify opportunities to streamline processes, reduce costs, and improve efficiency.* Implement innovative solutions to enhance logistics operations.* Stay updated on industry trends and best practices.Customer Support and Issue Resolution:* Respond to customer inquiries across various channels (phone, email, chat, in-person).* Resolve complaints, troubleshoot issues, and process returns/exchanges.* Ensure timely and effective solutions to maintain customer satisfaction

Bengaluru, Karnataka, India

* Managed end-to-end order processing, invoicing, credit management, account receivables, cashapplication and account reconciliation with 100% accuracy while ensuring compliance andfostering customer relationships.* Work closely with invoice preparation, focused mainly in generation and submission of invoice to the customers* Work on Customer code creation/extension as per the business requirements processing Billing PO requests after backup document validation

Bachelor Of Commerce - Bcom(H) International Financing And Accounting, Acca

Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management

Acca, Accounting

Currently pursuing, completed 9 papers.