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Harit Mankad is listed as SaaS Engineering | Customer Success | Customer Support | Business Operations | Transformations | ITIL, VCE-CIA, BMC Certified at Smartlinx, a company with 131 employees, based in Pune, Maharashtra, India. AeroLeads shows a work email signal at vce.com, phone signal with area code 204, 855, and a matched LinkedIn profile for Harit Mankad.
Harit Mankad previously worked as VP of Engineering at Smartlinx and Customer Success at Zs. Harit Mankad holds Mca from Gujarat University.
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AeroLeads found 1 current-domain work email signal for Harit Mankad. Compare company email patterns before reaching out.
With 30 years of global experience in IT infrastructure, product engineering, platform and product support, customer success, and site reliability, I am currently part of the product engineering team at Smartlinx. I have a proven track record of delivering high-quality solutions and results in diverse industries, such as SaaS, software development, converged infrastructure, storage, and semiconductors. I am ITIL certified and skilled in business strategy, operations management, and strategic planning. My passion is to transform products, processes, and people to enhance customer experience and satisfaction. I have built and led high-performing teams across organizations and regions, using cutting-edge technologies, business intelligence, and effective processes. I am also a versatile and proactive leader who can adapt to rapidly changing technology markets and complex business problems. I value transparency, collaboration, and quality of service in everything I do.
Listed skills include Management, Cloud Computing, Storage, Vmware, and 46 others.
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A career timeline built from the work history available for this profile.
Pune
As Vice President of Engineering Operations, responsible for overseeing the day-to-day engineering operations, ensuring the efficient execution of projects, and driving continuous improvement within an engineering organisation. I have identified and addressed operational bottlenecks and implemented process improvements and best practices.Collaborate with.
Pune, Maharashtra, India
At ZS, I spearheaded the establishment of the Customer Success Management (CSM) organization for the ZAIDYN Platform while overseeing one of the company's most longstanding and extensive clientele. Additionally, I implemented the CMS tool chest and operational procedures for both self-serve and managed services customers, particularly focusing on our top.
Pune
SITE RELIABILITY ENGINEERING & SERVICE GOVERNANCE Service Governance – responsible for the Change Management related to all Cloud Infrastructure hosting the platform instances (Production and Non-Production) across Azure, AWS and Google Cloud. Define and implement the change management best practices. Event & Alert Management – responsible for designing.
Pune Area, India
Site LeadershipBMC India move up in the “Great Place To Work” ranking (42 in 2017, 31 in 2018, 10 in 2019) and as a member of the site leadership team, am responsible for helping the site grow and mature the 1800+ site in both technical and customer-centric skills to enable better customer connect and engagement. Responsible for getting the organisation.
Singapore
Organization Leadership/ Product Development/ Customer SuccessConceptualized and re-designed the cloud brokerage product “CloudSelect 3.0”, using products from BMC (ITSM, CMDB, BAO, BNA, Discovery, etc.), PrestaShop and agile technologies. Java, AngularJS, and Python have been used for the development of the application. As the Operations head and as the.
Singapore
Site Leadership [Bengaluru, Singapore] Built a 24x7x3654 Solution support team in Bangalore. The first team of 15 resources was built in 90 days from the concept being approved. Over the period of 3 years, the team grew to over 200 and included Professional Services, Deployment Engineers, Project Management, Technical Support, and off-shore escalation.
Singapore
Customer Success Led the APAC Customer Advocacy function and ensured that the VBlock customers in the region continue to buy additional capacity, services, and value-added support. Achieved over 100% on the sale of advanced services for the target accounts and over 95% in renewals for the standard support offering for the Telco and FSI domain customers..
Bengaluru Area, India
Responsible for direct supervision of Technical Global Advisors (TGA). Providing direction to TGAs who work with the assigned account/sales teams. Provide expertise in identifying and addressing customer's critical technical and non-technical escalations.Build and Managed a team of 45 Technical Global Advisors (Support & Strategic Account Managers) and 3.
Bengaluru Area, India
Responsible for subordinate level managers and professional Support Account Managers in the function. Build a partner relationship with the customer to better serve their business needs, and react quickly and revise approach when business needs change. Help increase sales by coordinating support activities for the account.Responsible for 24*7 Off Business.
Bengaluru Area, India
Planning project activities, scoping, activity sequencing/ estimation, tracking and development of contingency plans to meet cost and time over-runs.Mapping client/business requirements including Financial Planning, Procurement, Capacity Planning, Asset Dispositioning, Asset Management, IT Cost Recovery, Cost Control, Vendor Relationship and providing.
Bengaluru Area, India
Planning project activities, scoping, activity sequencing/ estimation, tracking and development of contingency plans to meet cost and time over-runs.Mapping client/business requirements including Financial Planning, Procurement, Capacity Planning, Asset Dispositioning, Asset Management, IT Cost Recovery, Cost Control, Vendor Relationship and providing.
Bengaluru Area, India
* Design, develop and manage the Tata Elxsi Intranet and extranet. * Developed the first e-commerce portal for GE (http://www.gebusinesspro.com) * On-site ** GE Information Services, Rockville, Gaithersburg, USA ** GE Plastics, Pittsfield, Massachusetts, USA ** GE Appliances, Louisville, Kentucky, USA ** On Systems, Munich, Germany ** Hitachi, Yokohama.
Other employees you can reach at smartlinxsolutions.com. View company contacts for 131 employees →
Aliaksei Skakouski
Colleague at Smartlinx
United States, United States
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EB
Enrique Barleycorn
Colleague at Smartlinx
Madrid, Community Of Madrid, Spain, Spain
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TJ
Thomas Jegou
Colleague at Smartlinx
Morganville, New Jersey, United States, United States
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EA
Eman Alkhaldi
Colleague at Smartlinx
Riyadh, Riyadh, Saudi Arabia, Saudi Arabia
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DO
Dalia Oana Grigorescu
Colleague at Smartlinx
North Wales, Pennsylvania, United States, United States
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CK
Chris Keenan
Colleague at Smartlinx
Hollywood, South Carolina, United States, United States
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AT
Ashley Traweek, Chsp
Colleague at Smartlinx
Greater Texarkana Area, United States
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NM
Nikki Mcclure
Colleague at Smartlinx
Piedmont, Oklahoma, United States, United States
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LA
Laura Acree
Colleague at Smartlinx
Cincinnati Metropolitan Area, United States
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TV
Thomas Vanantwerp
Colleague at Smartlinx
Chesapeake, Virginia, United States, United States
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Quick answers generated from the profile data available on this page.
Harit Mankad works for Smartlinx.
Harit Mankad is listed as SaaS Engineering | Customer Success | Customer Support | Business Operations | Transformations | ITIL, VCE-CIA, BMC Certified at Smartlinx.
AeroLeads has found 1 work email signal at @vce.com for Harit Mankad at Smartlinx.
AeroLeads has found 2 phone signal(s) with area code 204, 855 for Harit Mankad at Smartlinx.
Harit Mankad is based in Pune, Maharashtra, India while working with Smartlinx.
Harit Mankad has worked for Smartlinx, Zs, Icertis, Bmc Software, and Cloudfx Pte Ltd.
Harit Mankad's colleagues at Smartlinx include Aliaksei Skakouski, Enrique Barleycorn, Thomas Jegou, Eman Alkhaldi, and Dalia Oana Grigorescu.
You can use AeroLeads to view verified contact signals for Harit Mankad at Smartlinx, including work email, phone, and LinkedIn data when available.
Harit Mankad holds Mca from Gujarat University.
Harit Mankad is listed with skills including Management, Cloud Computing, Storage, Vmware, Virtualization, Data Center, Business Intelligence, and Pre Sales.
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