Client Manager Director
CurrentMitel acquired Unify on October 1, 2023. Harold Victor's current roles and responsibilities are the same as his Unify Program Manager position.
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Harold Victor is listed as Client Manager Director at Mitel at Mitel, a company with 3860 employees, based in Grapevine, Texas, United States. AeroLeads shows a work email signal at atos.net and a matched LinkedIn profile for Harold Victor.
Harold Victor previously worked as Client Manager Director at Mitel and Program Manager at Unify Inc.. Harold Victor holds Bs, Business Administration from Florida Atlantic University.
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Project Cooridnation & Management of Telecom VoIP deployments, Contact Call Center design and Unified Messaging integrations in both a local and remote enterprise environment.Specialties: Project Managment, Technical Support Management and Consultation Services.
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Irving, Texas, United States
Mitel acquired Unify on October 1, 2023. Harold Victor's current roles and responsibilities are the same as his Unify Program Manager position.
Program Manager for the Manage Services organization within Unify Inc.Roles and responsibilities include the management of a 28-site enterprise account including executive responsibility for all facets of Support, Service, Installation and Business Administration activities.Supported products includes the Unify suite of products, Genesys Contact Call.
Irving, TX
Project Cooridnation & Management of Telecom VoIP deployments, Contact Call Center design and Unified Messaging integrations in both a local and remote enterprise environment.Specialties:Project Managment, Technical Support Management and Consultation Services.
* Supported VoIP communications systems and various Call Center Products. * Project Managed interoperability testing of various Telephony, Unified Messaging and Call Center products.* Managed L2 Technical Support team for Large Telecom and Messaging systems for North and South America and ensured Service Level Agreeements were met.* Ensured new product.
* Directed the consolidation of (3) Regional TAC Center organization into a single Support Center in Boca Raton, FL. * Responsible for the interviewing and selection process for analysts. * Participated in many workshops for customer database and ticketing system design and roll-out. * Provided mentoring and training for entry level Supervisors. * Managed.
* Directed the consolidation of (3) Regional TAC Center organization into a single Support Center in Boca Raton, FL.* Responsible for the interviewing and selection process for analysts. * Participated in many workshops for customer database and ticketing system design and roll-out.* Provided mentoring and training for entry level Supervisors.* Managed.
* Operational responsibilities for service and installation personnel for a three state area. * Participated in the Project Management of many large and mid-sized telecom installations while ensuring that quality service was being provided to the installed customer base. * Participated in the development in a Moves, Adds and Changes department for high.
Other employees you can reach at mitel.com. View company contacts for 3860 employees →
Bette Riviere
Colleague at Mitel
Plano, Texas, United States, United States
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MS
Mohamed Saleh
Colleague at Mitel
Saudi Arabia, Saudi Arabia
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Mark Norwood
Colleague at Mitel
Houston, Texas, United States, United States
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LJ
Leanne Jones
Colleague at Mitel
Ottawa, Ontario, Canada, Canada
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BR
Brian Reynolds
Colleague at Mitel
Reno, Nevada, United States, United States
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MH
Mahabaleshwar Hegde
Colleague at Mitel
Bengaluru, Karnataka, India, India
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BG
Bhanu Grover
Colleague at Mitel
Moga, Punjab, India, India
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SR
Shamsundar Rupanagudi
Colleague at Mitel
Bengaluru, Karnataka, India, India
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TH
Tom Hertz
Colleague at Mitel
Seattle, Washington, United States, United States
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PV
Prasad Vara
Colleague at Mitel
Plano, Texas, United States, United States
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(Completed 120-hours before relocation to Irving, TX) Completed Several Business Management Seminars including: Seven Habits of Highly.
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Harold Victor works for Mitel.
Harold Victor is listed as Client Manager Director at Mitel at Mitel.
AeroLeads has found 1 work email signal at @atos.net for Harold Victor at Mitel.
Harold Victor is based in Grapevine, Texas, United States while working with Mitel.
Harold Victor has worked for Mitel, Unify Inc., Siemens Enterprise Communications, Siemens Enterprise Networks (Formerly Ibm And Rolm Communications), and Siemens Communications.
Harold Victor's colleagues at Mitel include Bette Riviere, Mohamed Saleh, Mark Norwood, Leanne Jones, and Brian Reynolds.
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Harold Victor holds Bs, Business Administration from Florida Atlantic University.
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