Haroon Abdullah Email & Phone Number

Lahore, Punjab, Pakistan

Built and maintained complex data pipelines, ensuring data quality and integrity for analytics and AI models.Improved NLP model accuracy by 20% through hyperparameter tuning and optimized performance by 15%.Enhanced data quality by 30% using advanced text cleaning, tokenization, and transformation with Pandas and Regex.Developed interactive dashboards using Python, Power BI, and Tableau for actionable insights from text data.Applied machine learning techniques to enhance data processing, analysis, and operational excellence.Managed databases, networks, and servers to ensure system reliability and seamless operations.

Lahore, Punjab, Pakistan

Collaborated with stakeholders to identify business needs. Documented requirements to align withorganizational objectives.Enhanced insights through data analysis. Supported data-driven decision-making.Designed interactive dashboards for real-time performance monitoring. Improved managementtransparency.Managed networks, databases, and servers to ensure seamless operations.Leveraged machine learning for actionable insights

Lahore, Punjab, Pakistan

As a skilled Customer Service Representative at Systems Limited, I demonstrated a high level of efficiency and multitasking prowess. Handling a dual-screen setup, I seamlessly managed customer interactions across seven to eight different sites simultaneously. This unique ability allowed me to swiftly address customer complaints, provide sales solutions, and expertly upsell based on historical data. I approached even the most challenging scenarios with professionalism and empathy, defusing tensions and finding satisfactory resolutions for aggravated customers. Through my adept use of technology and exceptional organizational skills, I consistently delivered top-tier service, contributing to the overall success of the team and elevating customer satisfaction to new heights.