• Ensure ERP Efficiency• Responsible for Food Safety & Quality• Manage HR Roaster Planning• Responsible for Inventory Management• Responsible for crew's training and development by collaborating with Training Lead and Team Coach

• Ensure top notch quality of food• Responsible for providing best customer experience• Coordinate with Training Lead and Team coach for on time training of crew• Handle complaints during operation• Forecasting demand of the direct items• Inventory and closing at the end of the shift

Kitchen OperationsTechnical and Soft Skills

• Manage end to end inventory flow: Ensure smooth operations in line with strategic targets• Report daily operating metrics: Track and report on daily metrics• Inventory management: Maintaining inventory accuracy, organization and storage to drive down losses and improve order accuracy• Team management: Ensure team morale and performance measured against KPI,• Training: Training of new and existing staff to drive performance• Order processing and optimization: Managing operations and optimizing workflows to deliver upon KPIs.• Dispatching: Ensure orders are being dispatched from the retail sites in a consistent and timely manner,• Rider performance management: Partnering with the delivery operations team to execute rider onboarding and performance management.

• Made risk assessment reports and incident reports.• Conducted site inspections weekly.• Made monthly reports of findings during HSE inspections• Developed risk assessment reports and incident reports

eBay/Amazon PPC and Product ListingLogo Designing (Abstract, Lettering Wordmark Logo) CANVAPhoto/Video Editing (FILMORA X)