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Identify and Evaluate VoIP Routes: Continuously assess and identify high-quality VoIP routes to meet customer demands and ensure optimal call quality and cost-efficiency.Negotiation and Procurement: Negotiate pricing, terms, and conditions with suppliers to secure the best routes and pricing for VoIP services.Sales and Marketing: Promote and sell VoIP routes to customers, highlighting the benefits, reliability, and competitive pricing of the routes offered.Quality Monitoring:… Show more Identify and Evaluate VoIP Routes: Continuously assess and identify high-quality VoIP routes to meet customer demands and ensure optimal call quality and cost-efficiency.Negotiation and Procurement: Negotiate pricing, terms, and conditions with suppliers to secure the best routes and pricing for VoIP services.Sales and Marketing: Promote and sell VoIP routes to customers, highlighting the benefits, reliability, and competitive pricing of the routes offered.Quality Monitoring: Regularly monitor the performance and quality of VoIP routes to ensure they meet industry standards and customer expectations.Account Management: Manage a portfolio of key accounts, ensuring customer satisfaction, retention, and growth.Client Communication: Maintain regular communication with clients to understand their needs, provide updates on service performance, and address any issues promptly. Show less

Continuously Monitor Voice Communication Network (SS7, SIP, H323) and Data Network (TCPIP, DNS)Thorough understanding of the OSI network model, TCP/IP networking, IPv4, IPv6, Switching Routing solutions and L2 L3 Protocols.Monitor Bit stream, MPLS, GMPLS and VAS (SMPP,SMTP, HTTP & Web tool) customers. Monitor performance, ensure system availability and reliability, monitor system resource utilization and capacity planning.Performe network maintenance and system upgrades including… Show more Continuously Monitor Voice Communication Network (SS7, SIP, H323) and Data Network (TCPIP, DNS)Thorough understanding of the OSI network model, TCP/IP networking, IPv4, IPv6, Switching Routing solutions and L2 L3 Protocols.Monitor Bit stream, MPLS, GMPLS and VAS (SMPP,SMTP, HTTP & Web tool) customers. Monitor performance, ensure system availability and reliability, monitor system resource utilization and capacity planning.Performe network maintenance and system upgrades including carrier, patches and security configurations.Handle escalations for all (Voice/SMS) service- related queries.Expertise in ticketing tools like ServiceNOW and Zendesk.Maintain proper network documentation and casehistory Show less

Testing and Evaluation: Performed detailed testing of inverters, including functionality, efficiency, and load handling.Quality Assurance: Ensured all inverters met the required quality and safety standards before deployment.Troubleshooting: Diagnosed and resolved any issues or defects found during testing, ensuring optimal performance.Documentation: Maintained accurate records of test results, findings, and corrective actions taken.Compliance: Ensured all testing procedures… Show more Testing and Evaluation: Performed detailed testing of inverters, including functionality, efficiency, and load handling.Quality Assurance: Ensured all inverters met the required quality and safety standards before deployment.Troubleshooting: Diagnosed and resolved any issues or defects found during testing, ensuring optimal performance.Documentation: Maintained accurate records of test results, findings, and corrective actions taken.Compliance: Ensured all testing procedures complied with industry regulations and company policies.Collaboration: Worked closely with the engineering team to provide feedback and suggest improvements based on test results.Safety Protocols: Followed strict safety protocols to prevent accidents and ensure a safe working environment Show less

System Installation: Successfully installed and configured solar power systems, ensuring optimal performance and adherence to industry standards.