Harriet Swan Email & Phone Number

Vancouver, British Columbia, Canada

Lead a growing team of researchers, working closely with Conversion's experimentation, product and sales teams to evolve and deliver a mixed methods approach.

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Multiple Locations

Before relocating to Vancouver I took a career break which included a ski season in Whistler, exploration of British Columbia, Alberta and Ontario and a 3 month solo backpacking trip in South America.

London, United Kingdom

I oversaw a wide range of quantitative and qualitative projects, working across the whole process, from designing the approach to supporting the embedding of findings. Methodologies included writing and monitoring online, telephone and F2F surveys, moderating focus groups and depth interviews and the use of various analytical and applied behavioural science techniques.I managed the consultancy's second largest client relationship, and ran a purchase journey tracker for one of the UK's… Show more I oversaw a wide range of quantitative and qualitative projects, working across the whole process, from designing the approach to supporting the embedding of findings. Methodologies included writing and monitoring online, telephone and F2F surveys, moderating focus groups and depth interviews and the use of various analytical and applied behavioural science techniques.I managed the consultancy's second largest client relationship, and ran a purchase journey tracker for one of the UK's most established retailers, which generated around 30,000 interviews each year. I was also responsible for the line management and training of junior colleagues. Show less

London, United Kingdom

London, United Kingdom

London, United Kingdom

As part of the Financial Research Survey team I was the market lead for Savings, creating and presenting a biannual market trends report and being the first point of contact for queries. I was also responsible for several client accounts: managing their budget and developing the relationship as well as supporting any analysis, reporting and training needs.Whilst at GfK I completed my Advanced Certificate in Market and Social Research, a degree level vocational qualification for the… Show more As part of the Financial Research Survey team I was the market lead for Savings, creating and presenting a biannual market trends report and being the first point of contact for queries. I was also responsible for several client accounts: managing their budget and developing the relationship as well as supporting any analysis, reporting and training needs.Whilst at GfK I completed my Advanced Certificate in Market and Social Research, a degree level vocational qualification for the research sector which focuses on understanding key principles and their application. Show less

London, United Kingdom

London, United Kingdom

I worked as a researcher across Marketing and HR products. This involved monitoring the press for leads, interviewing company-decision makers by phone, and writing reports which were published daily on Pearlfinders' sales intelligence platform.

London, United Kingdom

Master Of Arts With Honours, Social Anthropology With Development, Upper Second-Class Honours

Advanced Certificate In Market And Social Research Practice, Distinction In Exam And Merit In Assignment