Bryan Harris Email & Phone Number

Plainfield, In, Us

• Lead a team of over 100 employees in achieving daily operational goals to provide our customers with superior service• Effectively reduced overtime percentage in all departments while maintaining service• Develop supervisors to increase knowledge in all aspects of the operation, customer service responsibilities and employee relations

• Direct a team of 40 people in customer relations, facility management, and operations planning• Led the service center to the first year of profitability in 2006 since opening in 1999• Plan an annual budget and analyze the P & L to maximize profitability• Manage a large sales territory and participate in all customer service decisions

Supervise and direct a team of 18 dock employees and 31 city drivers• Prioritize outbound breaks and plan critical yard moves to meet important cut times• Trained for assistant terminal manager position and filled in whenever needed for all management positions within Indianapolis terminal • Implemented a new dock training program to all dock workers and road driversTrain and develop new employees in multiple aspects of the operation.• Coordinate and plan outbound load sequence for the largest break-bulk operation in the Dayton Freight system.• Effectively communicate improvement strategies to all local, regional, and line-haul management for implementation• Improve bottom-line profitability by managing a program to capture weight class corrections and linear charges. • Plan, prioritize and route all city delivery runs to ensure quality service to our customers• Fully trained in all 49CFR regulations regarding vehicle placarding