• Performed assigned tasks as needed• Implemented WSUS Patch Solution• Implemented Windows Admin Center• Performed Schema updates as needed (Mostly Exchange Schema Updates)• Implemented process for Windows Server 2019 upgrade/updates• Managed PowerShell scripts (including upgrade and creation of new scripts)• Implemented and monitored Microsoft Defender for Identity• Worked with SCOM 2016 to monitor on-prem Domain Controllers• Created Powershell scripts to assist building secure OS installations

Performed various Active Directory Duties on client network.

Support Active Directory, Exchange, Citrix, Cisco IP Telephony and support Cell Phones using SOTI MobiControl.

Many things with Active Directory

Systems Administrator (Contracted to IBM on the Ameriprise Account)• Managed Clients Active Directory (Windows 2003 Domain)• Implemented Group Policy Objects as requested by different Departments• Assisted in Design of Active Directory• Assisted in migration from Novell and NT4.0• Assisted in Design and Implementation of solutions for Customers Issues• Worked in an Office Setting Supporting Customer• Worked in a Remote Setting Supporting Customer • Managed Servers• Performed Changes using Customers Change Management Process• Performed Request using Request Process Procedures• Performed Problem Solving using IMR Process Procedures• Performed On-Call Duties in a scheduled rotation• Setup WSUS Infrastructure to manage Security Patch Management (4 different sites)• Performed Support on Windows Servers on Dell, Compaq, HP, and IBM Hardware on a 24x7 schedule• Assisted in training GDF (Global Delivery Framework) personnel

Network Support Technician for a Data Entry Print Mail Service Company. Duties include:• Managed Windows 2003 Active Directory• Assisted in converting from Novell GroupWise to Microsoft Exchange Server 2003• Managed MS Exchange 2003• Managing a Windows Server 2003 Domain• Managing Firewall and communications equipment• Setup and Designed network and Server needs• Maintained Server and Communications for Remote Offices• Setup Print Servers • Assisted in migrating from Novell environment

Network Administrator for a large home-building company. Duties include: • Managed Active Directory• Managed MS Exchange 5• Maintain Proxy services to the internet, which includes updates, incorporating Websense, updating to Microsoft Internet Security and Acceleration Server. • Maintain PDC and BDC (Windows NT 4.0 and Windows 2000) DNS, WINS, and DHCP in the Windows NT 4.0/Windows2000 environment. • Set up print servers and scheduled backup of printer information. • Assisted with maintenance of Citrix Server Farm. • Assisted in the following areas: design and implementation of Active Directory; conversion of local file and print servers in remote offices; maintenance of the Active Directory infrastructure. • Support of end-users. • Support WAN sites and manage remote office support personnel. • Responsible for setup and maintenance of Cisco and 3com routers to 280 remote offices.

Consumer Engineer for an information technology solutions company. • Troubleshoot and repair of customers' personal computers, printers and LANs, which included warranty repair and upgrades. • Configure customers' computers with requested hardware and software, as well as system testing. • Install network systems as per customer specifications. • Travel to customer sites as requested.