• Curate and manage comprehensive sports programming across multiple platforms, ensuring seamless coverage of major events to maximize guest engagement and satisfaction.• Oversee audio control systems to balance live game commentary with background music, creating a dynamic and immersive customer experience.• Collaborate with staff to streamline transitions between games and events, maintaining a consistent and energetic atmosphere.• Personalize programming and content based on guest preferences, fostering a welcoming environment that encourages longer visits and boosts overall attendance.

• Oversee overall operations during shifts, ensuring smooth guest flow, excellent customer service, and a welcoming environment.• Supervise entry protocols, including verifying guest IDs, managing crowd control, and addressing potential conflicts with professionalism and authority.• Train new doorstaff, providing guidance on policies, procedures, and best practices to ensure consistent and effective team performance.• Collaborate with bar staff as a barback, providing seamless support to optimize service efficiency and customer satisfaction.• Lead a team of 2–7 doorstaff to coordinate barbacking operations, ensuring efficiency, teamwork, and seamless service delivery throughout the venue.

• Coordinated travel and lodging arrangements, staying updated on industry trends• Implemented cost-saving measures to maintain budgetary alignment and allow for increased spending• Enhanced brand presence through increased user engagement with social media content• Designed and implemented a recruitment database, setting a strong foundation for next season

• Created and curated engaging content tailored to the gaming and eSports community, fostering an active and loyal online following.• Monitored platform analytics to track performance, optimize campaigns, and refine content strategies to align with team goals.• Coordinated with team members, players, and sponsors to promote events, tournaments, and team achievements effectively.• Stayed updated on eSports trends and gaming culture to ensure content resonated with the target audience and maintained brand relevance.